Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Please send us an email at msft.it/6013blC8D and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^Tk
Do you have old texture packs or worlds you're not using? If so, make sure to remove them and then try it again. ^TK
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Have you tried hooking up the Xbox to a hardwire connection and downloading the Worlds like that? I'm not saying it could solve it, but it may push the download through with hardwire. If not we may want to bug report this. ^TK
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To keep your information secure, please complete our request form at msft.it/6018bl7qn so we can quickly and safely assist with your question! ^TK
Have you tried downloading the launcher directly from the website and not the Microsoft Store as of yet? If not, I would start there. msft.it/6015bl7VU ^TK
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Videos don't assist with verifying ownership. You'll need to submit that ticket and send as much information as you remember. We'll do our best to assist from there. ^TK
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Were you able to get the connection issues figured out or are you still dealing with the issue? ^TK
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That means you're likely all playing the Windows 10 edition of the game. Which device is unable to connect to the server? ^TK
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To keep your information secure, please complete our request form at msft.it/6018bl8jA so we can quickly and safely assist with your question! ^AC
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To keep your information secure, please complete our request form at msft.it/6015bl8bv so we can quickly and safely assist with your question! ^AC
For technical tips and crashes you can find tips and tricks here! msft.it/6019bl8u3 ^AC
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Unfortunately this is something you'll need to contact Playstation for help with. You can find their support here msft.it/6010bl8M0 ^AC
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To keep your information secure, please complete our request form at msft.it/6010bl8M8 so we can quickly and safely assist with your question! ^AC
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Some connection tips can be found by going here. Hopefully this helps some! ://help.minecraft.net/hc/en-us/articles/360055710592-Minecraft-Realms-and-Multiplayer-Troubleshooting ^AC
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That's usually indicative of a connection error. Have you tried any connection troubleshooting steps? ://help.minecraft.net/hc/en-us/articles/360055710592-Minecraft-Realms-and-Multiplayer-Troubleshooting ^AC
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To keep your information secure, please complete our request form at msft.it/6017bl8KX so we can quickly and safely assist with your question! ^AC
To keep your information secure, please complete our request form at msft.it/6010bl81u so we can quickly and safely assist with your question! ^AC