Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Sorry about any delay you're encountering! We're experiencing a higher than normal volume of requests right now, and we definitely appreciate your patience. If you can provide us with your ticket number, we can check in on the status of your request for you. ^FF
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If you need help with an email change, please complete our request form at msft.it/6010bYRSA so that one of our specialists can look further into this issue for you. Make sure to use an email that you can currently access, otherwise our reply won't make it to you! ^FF
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Please complete our request form at msft.it/6016bYRoe so that one of our technical specialists can look further into this issue for you. Remember to attach your account name/Gamertag. ^FF
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Please send us an email at msft.it/6016bYRb4 and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
Please complete our request form at msft.it/6016bYRwy so that one of our technical specialists can look further into this issue for you. ^FF
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Minecraft Support can't comment on any cases regarding account suspensions or bans. If you've been suspended from your account, please submit a ticket via the "Case Review" form at the bottom of our help site: msft.it/6015bYRpx. ^FF
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If you've already confirmed those emails are not going to your spam folder, then please complete our request form at msft.it/6010bYRTQ so that one of our account specialists can look further into this issue for you. ^FF
Please send us an email at msft.it/6017bYRrc and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
Please complete our request form at msft.it/6017bYRuW so that one of our specialists can look further into this issue for you. ^FF
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In that case, please complete our request form at msft.it/6011bYRP1 so that one of our account specialists can assist you with an email change. ^FF
Please send us an email at msft.it/6015bYRHt and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
If you have trouble launching the game post-migration, remember to use the Microsoft login option & check out this FAQ: msft.it/6010bYua8! ^TK
Please send us an email at msft.it/6013bYull and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
We apologize for the inconvenience, but this is currently a known issue.
The team is currently working on a fix that should fix the issue as soon as possible.
Thank you for your patience while we work on the solution! ^TK
If you have trouble launching the game post-migration, remember to use the Microsoft login option & check out this FAQ: msft.it/6012bYu5a! ^TK
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Please send us an email at msft.it/6011bYuwR and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
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Do you happen to have the ticket number handy? I'll make sure that the ticket made it into the queue. ^TK
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Please send us an email at msft.it/6010bYPAG and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
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To keep your information secure, please complete our request form at msft.it/6011bYOOd so we can quickly and safely assist with your question! ^TK