Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Please send us an email at msft.it/6016bYy3o and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
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To keep your information secure, please complete our request form at msft.it/6013bYy6S so we can quickly and safely assist with your question! ^TK
We apologize for the inconvenience, but this is currently a known issue.
The team is currently working on a fix that should fix the issue as soon as possible.
Thank you for your patience while we work on the solution! ^TK
Please send us an email at msft.it/6012bYHvM and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
Please send us an email at msft.it/6014bYHDg and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
To keep your information secure, please complete our request form at msft.it/6010bY17O so we can quickly and safely assist with your question! ^TK
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We are unable to view or answer DMs at this time. How can we help? If you share any screenshots, please make sure to block out your personal info for your security! ^FF
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If the account was migrated to the wrong Microsoft email, then please complete our request form at msft.it/6018bcj96 so that one of our account specialists can look further into this issue for you. Remember to attach your Transaction ID and your account name/Gamertag. ^FF
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Thanks for that! It looks like this case has been sent over to our technical specialists for further investigation. We definitely appreciate your patience while our team looks further into this issue for you! ^FF
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The problems that you've been experiencing should be resolved now. Please try again and if you're still facing any issues, please send us a screenshot and any other details regarding the error(s) you encounter. ^FF
Minecraft Support can't comment on any cases regarding account suspensions or bans. If you've been suspended from your account, please submit a ticket via the "Case Review" form at the bottom of our help site: msft.it/6015bcjBU. ^FF
Please complete our request form at msft.it/6013bcbCc so that one of our billing specialists can look further into this issue for you. Remember to attach your Transaction ID and your account name/Gamertag. ^FF
The problems that you've been experiencing should be resolved now. Please try again and if you're still facing any issues, please send us a screenshot and any other details regarding the error(s) you encounter. ^FF
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Please complete our request form at msft.it/6017bcbQl so that one of our technical specialists can look further into this issue for you. ^FF
Those sound like great ideas! Please make sure to submit your suggestion here, so our dev team can look further into this: msft.it/6012bcbeO. ^FF
The problems that you've been experiencing should be resolved now. Please try again and if you're still facing any issues, please send us a screenshot and any other details regarding the error(s) you encounter. ^FF
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Sorry about any delay you're encountering! We're experiencing a higher than normal volume of requests right now, and we definitely appreciate your patience. If you can provide us with your ticket number, we can check in on the status of your request for you. ^FF
Minecraft Support can't comment on any cases regarding account suspensions or bans. If you've been suspended from your account, please submit a ticket via the "Case Review" form at the bottom of our help site: msft.it/6017bcbMt. ^FF
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