Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Please send us an email at msft.it/6019b9xOL and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
If a reinstallation fixed it, it could have been a corrupt file! If it happens again make sure to reach back out to us and we'll work to assist you in this matter. ^TK
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If you're seeing demo mode it's likely you're not signing in with the correct credentials. msft.it/6014b9ajg for help. ^TK
Please send us an email at msft.it/6017b9ak9 and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
To keep your information secure, please complete our request form at msft.it/6019b9SZF so we can quickly and safely assist with your question! ^TK
2
We apologize for the inconvenience, but this is currently a known issue.
The team is currently working on a fix that should fix the issue as soon as possible.
Thank you for your patience while we work on the solution! ^TK
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We apologize for the inconvenience, but this is currently a known issue.
The team is currently working on a fix that should fix the issue as soon as possible.
Thank you for your patience while we work on the solution! ^TK
We apologize for the inconvenience, but this is currently a known issue.
The team is currently working on a fix that should fix the issue as soon as possible.
Thank you for your patience while we work on the solution! ^TK
1
Are you still experiencing this issue at this time? If so can you tell me what launcher you're using to log in and if you're signing into the correct credentials? ^TK
I need to know the specifics of the issue. Are you not able to play on Minecraft while using CursedForge or you're seeing demo mode? ^TK
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If you don't have any single-player worlds you're not afraid of losing uninstall/reinstall. You can also go directly to the app store and see if it will allow you to update from there. ^TK
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Of course! If you do have issues again in the future make sure to reach out to us for assistance. ^TK
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To keep your information secure, please complete our request form at msft.it/6010b9y2Y so we can quickly and safely assist with your question! ^TK
Glad to hear it's working for you at this time! If it doesn't give you any trouble in the near future let me know. ^TK
We apologize for the inconvenience, but this is currently a known issue.
The team is currently working on a fix that should fix the issue as soon as possible.
Thank you for your patience while we work on the solution! ^TK
1
We apologize for the inconvenience, but this is currently a known issue.
The team is currently working on a fix that should fix the issue as soon as possible.
Thank you for your patience while we work on the solution! ^TK