Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Is this for a Java or Bedrock realm? We can assist you with manually cancelling a Java realm if you submit a support request here: msft.it/6010b5VGY. For Bedrock, you may need to reach out to the platform on which it was purchased. ^FF
Please visit our bug report site to see if the problem has already been reported: msft.it/6019b5VDz. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6010b5VDM ^FF
To keep your information secure, please complete our request form at msft.it/6016b5V8e so we can quickly and safely assist with your question! ^TK
For technical issues experienced with Minecraft Dungeons, check out msft.it/6012b5phM for troubleshooting options. ^FF
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If you're seeing Demo Mode, this generally means that you're not signed into the correct account. You'll need to ensure that you're signing in with the Microsoft account that was used during the migration process, which may or may not be the same email as your Mojang account. ^FF
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For help with purchase issues, please check out: msft.it/6011b5pNS. ^FF
Please complete our request form at msft.it/6015b5pNR so that one of our marketplace specialists can look further into this issue for you. ^FF
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Please complete our request form at msft.it/6013b5pdv so that one of our account specialists can look further into this issue for you. Remember to attach your Transaction ID and your account name/Gamertag. ^FF
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To keep your information secure, please complete our request form at msft.it/6012b5pb6 so we can safely assist with your question! ^FF
In this case, you will need to reach out to Xbox/Microsoft Support for assistance in this matter. msft.it/6018b5pZo or msft.it/6019b5pZU. ^TK
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If you're having any trouble accessing the full game after migrating your account, remember to use the Microsoft login option with the account that you migrated with, and make sure to remove your old Mojang account from the launcher. See our FAQ: msft.it/6010b5pkE. ^FF
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If you're having any trouble accessing the full game after migrating your account, remember to use the Microsoft login option with the account that you migrated with, and make sure to remove your old Mojang account from the launcher. See our FAQ: msft.it/6017b5pXX. ^FF
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We're unable to answer any DMs at this time, can you give us some more info about the issue that you're experiencing? ^FF
We apologize for the inconvenience, but this is currently a known issue.
The team is currently working on a fix that should fix the issue as soon as possible.
Thank you for your patience while we work on the solution! ^TK
For assistance with Demo Mode, please check out: msft.it/6015b5pr5 for help. ^FF
To keep your information secure, please complete our request form at msft.it/6018b5p3i so we can safely assist with your question! ^FF
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Unfortunately, you will need to wait until the 30 days is up until you're able to change the username on the account. ^TK
We apologize for the inconvenience, but this is currently a known issue.
The team is currently working on a fix that should fix the issue as soon as possible.
Thank you for your patience while we work on the solution! ^TK