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Redmond, WA
Joined January 2013
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Replying to @paulie2099
If you have trouble launching the game post-migration, remember to use the Microsoft login option & check out this FAQ: msft.it/6010beuRg! ^TK
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Replying to @nwodtle
No, you will not get a copy of either of them. In the faq you can scroll down to the section where it states, "What if I have both games?" That will give you more information. ^TK
Replying to @JacobPa67215294
If you're still having issues I would uninstall the game and then reinstall it to push the update through. ^TK
Replying to @_C2108_
What troubleshooting steps have you tried at this time? I'm assuming you have uninstall/reinstalled? ^TK
1
Replying to @eyadzaki621
Please complete our request form at msft.it/6018bdt9K so that one of our technical specialists can look further into this issue for you. ^FF
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Please complete our request form at msft.it/6016bdtJ4 so that one of our realms specialists can look further into this issue for you. Remember to attach your Transaction ID/receipt of purchase and your account name/Gamertag. ^FF
Replying to @Ifcaaron_
Please complete our request form at msft.it/6013bdsNN so that one of our realms specialists can look further into this issue for you. Remember to attach your Transaction ID/receipt of purchase and your account name/Gamertag. ^FF
Replying to @WaEgitim
Please complete our request form at msft.it/6019bds0f so that one of our account specialists can look further into this issue for you. ^FF
Replying to @AndrewWaspYT
Feel free to share your suggestions and feedback for Minecraft here: msft.it/6019bdst5. ^FF
2
Replying to @Ariss01800601
For assistance with your Microsoft account, please reach out to Microsoft Support at msft.it/6011bdsoS or msft.it/6013bdsot. ^FF
1
Replying to @GernotHoffman
This issue should be fixed at this time, but if you're still having any issues connecting to realms, then please submit a support request here: msft.it/6014bdsXC. ^FF
1
Replying to @Vyrek_Oficial
Try deleting your cache and use a different browser and/or device (if available), and ensure you have a good internet connection. You may also need to disable any browser addons/extensions that may be running in the background. ^FF
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Replying to @GuardVhal
You can still migrate your Mojang account if you haven't done so yet. If you're running into any issues with this, please submit a Support request: msft.it/6015bdsKf. ^FF
Replying to @BoraKayadeprem
Please complete our request form at msft.it/6011bdsEP so that one of our account specialists can look further into this issue for you. Remember to attach your Transaction ID and your account name/Gamertag. ^FF
Replying to @pauloskii_
Please complete our request form at msft.it/6010bdS7a so that one of our technical specialists can look further into this issue for you. ^FF
Replying to @DoughnutTheBoi
Hey there, your support request has been escalated to our account specialist team for further review. Thank you for your continued patience! One of our agents will reply back to you as quickly as possible. ^FF
1
Replying to @houseofcrafters
You're likely going to need to change the language of the page on the bottom right hand corner! That should assist you in this matter. ^TK
Replying to @AntennaSatelli1
To keep your information secure, please complete our request form at msft.it/6010bdSia so we can quickly and safely assist with your question! ^TK
Replying to @Zenigamee143
Please visit our bug report site to see if the problem has already been reported: msft.it/6010bdSpw. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6011bdSpb ^TK
Replying to @moshipsword
That makes sense! Sometimes uninstalling/reinstalling forces the update to push through. ^TK