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Redmond, WA
Joined January 2013
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To keep your information secure, please complete our request form at msft.it/6015bdgWb so we can quickly and safely assist with your question! ^TK
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We apologize for the inconvenience, but this is currently a known issue.
The team is currently working on a fix that should fix the issue as soon as possible.
Thank you for your patience while we work on the solution! ^TK
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Let's get you in touch with Xbox/Microsoft Support to see what we can do here. msft.it/6017bdgdd or msft.it/6018bdgde. ^TK
It's great to keep in mind we have several other players that need assistance as well! :) We appreciate the patience and the player support agent will assist you when they can. ^TK
Please send us an email at msft.it/6013bdgZS and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
Glad to hear it! If you run into any issues in the future make sure to reach out to us for assistance^TK
Thanks for tagging us in! Just watching to check if you're still having issues at this time with the update and what steps you have already tried? ^TK
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Sounds like something on your end is causing disruption from the server to the client. Did you try and restarting your router and did you try connecting it directly to hardwire? ^TK
Please visit our bug report site to see if the problem has already been reported: msft.it/6014bdeNM. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6015bdeN3 ^TK
1
We apologize for the inconvenience, but this is currently a known issue.
The team is currently working on a fix that should fix the issue as soon as possible.
Thank you for your patience while we work on the solution! ^TK
1
1
Please send us an email at msft.it/6017bdeL9 and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
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Thanks for that ticket number! I do see that a support specialist is assisting you so please be patient while they work with you on this issue. ^TK
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We apologize for the inconvenience, but this is currently a known issue.
The team is currently working on a fix that should fix the issue as soon as possible.
Thank you for your patience while we work on the solution! ^TJ
1
To keep your information secure, please complete our request form at msft.it/6010bdeip so we can quickly and safely assist with your question! ^MM
To keep your information secure, please complete our request form at msft.it/6011bdeVH so we can quickly and safely assist with your question! ^MM
Let's To keep your information secure, please complete our request form at msft.it/6016bdeEu so we can quickly and safely assist with your question! ^TK