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Redmond, WA
Joined January 2013
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The update should have been rolled out at this time! If you're still having issues with the client make sure to uninstall and reinstall the client to see if that pushes it through. ^TK
Please send us an email at msft.it/6013bjWLU and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
The update should vbe out at this time! If you're still having issues with the update though uninstall the client and then reinstall it on your Xbox ^TK
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I'm assuming you have already submitted a ticket to our support team? If not, I would start there. To keep your information secure, please complete our request form at msft.it/6015bjWOb so we can quickly and safely assist with your question! ^TK
Please send us an email at msft.it/6010bjmNE and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
Depends on the question! Keep in mind we're support and not developers, so we can do our best to answer it. ^TK
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It should be out at this time! If you're still not seeing the update make sure to reinstall the client to see if that pushes it through. ^TK
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To keep your information secure, please complete our request form at msft.it/6010bjmHo so we can quickly and safely assist with your question! ^TK
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^TK
Any new updates that have taken place on the computer or any overlays running at the time of the update? ^TK
In this case, I would reach out to PlayStation support to see if there are any issues with billing: msft.it/6017bjY2L ^TK
To keep your information secure, please complete our request form at msft.it/6018bjYUy so we can quickly and safely assist with your question! ^TK
To keep your information secure, please complete our request form at msft.it/6011bjY5U so we can quickly and safely assist with your question! ^TK
That likely means something is blocking the installation. Have you checked your firewall/antivirus and tried running as an administrator? ^TK
Though I'm not part of the dev team I know that they appreciate feedback on future situations! msft.it/6010bjcao ^TK
Please send us an email at msft.it/6011bjcdT and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
Did you make sure to Migrate your account to the Microsoft account in which you own Dungeons? ^TK
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I'm sorry, but that is not the ticket number. Please check the email that you sent to our support for the ticket number. I'll take a look from there. ^TK
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