Please visit our bug report site to see if the problem has already been reported: msft.it/6014bbIag. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6015bbIa9 ^TK
We apologize for the inconvenience, but this is currently a known issue.
The team is currently working on a fix that should fix the issue as soon as possible.
Thank you for your patience while we work on the solution! ^TK
Got a lot going on here, sorry you have to deal with all this! Have you already submitted a ticket at this time and if so do you happen to have the ticket number? ^TK
Since your account is migrated to Microsoft, for help with your account you will need to reach out to them. msft.it/6014bbSlg or msft.it/6015bbSl9. ^MM
Is this a realm? If so you should be able to use a back up that restores your items. If it is a single player world, then sadly you will not be able to restore your items. D: ^MM
Please complete our request form at msft.it/6015bwIGN so that one of our account specialists can look further into this issue for you. Remember to attach your Transaction ID and your account name/Gamertag. ^FF