Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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We can't comment on our upcoming Summer 2022 promo, but keep an eye on our official Minecraft social channels for announcements, and check out our FAQ for more info: msft.it/6012bV7x6. ^FF
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We can't comment on our upcoming Summer 2022 promo, but keep an eye on our official Minecraft social channels for announcements, and check out our FAQ for more info: msft.it/6013bV7o7. ^FF
Sorry about any delay you're encountering! We're experiencing a higher than normal volume of requests right now, and we definitely appreciate your patience. If you can provide us with your ticket number, we can check in on the status of your request for you. ^FF
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We can't comment on our upcoming Summer 2022 promo, but keep an eye on our official Minecraft social channels for announcements, and check out our FAQ for more info: msft.it/6019bV7Y3. ^FF
For assistance with your Microsoft account, please reach out to Microsoft Support at msft.it/6014bV75j or msft.it/6015bV75d. ^FF
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If you're still having any trouble signing in, then please complete our request form at msft.it/6016bV7d2 so that one of our account specialists can look further into this issue for you. Remember to attach your Transaction ID and your account name/Gamertag! ^FF
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Please complete our request form at msft.it/6013bV7wv so that one of our account specialists can look further into this issue for you. Remember to attach your Transaction ID if you have it and your account name/Gamertag. ^FF
Can you let us know if you were able to migrate your account or not? If you haven't migrated yet and are running into any errors, then please reach out to our Support team, so we look further into this for you: msft.it/6016bV7XQ. ^FF
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Make sure the "Your Email Address" field has your current address. You can enter your old address in the "Java Account Email" field. ^NS
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If you've already migrated, you'll need to reset your password differently; the old method won't work. Check this article for more info! msft.it/6019bVxvU If you don't see your copy of the game, try logging in with any other emails you might have used. ^NS
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Our Tech team will better be able to help you with this in a ticket. Please reply to your ticket, and it will be rerouted back so the team can keep helping you. ^NS
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Unfortunately Mojang Support doesn't handle the suggestions site, so we're not able to approve anything or make changes. It looks like you already submitted your suggestion though, so the team can see it, and you're all good! ^NS
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Go ahead and contact us at msft.it/6010bVxTr, and our Tech team can look into that for you! ^NS
Usually when this happens it means you're logged in with the wrong account. Please try logging in with any other accounts you used for the migration; including the email that was previously on your Mojang account, and emails with non-Microsoft domains (Gmail, Yahoo, etc.) ^NS
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We're not able to offer phone support, but we would be happy to help out via email. Please reply to the email where you received those links--this will route the ticket back to us so we can help out further. ^NS
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Please make sure to use an email that you can currently access, otherwise our reply won't make it to you. You can just mention in the main message of your request which email address is tied to your account. ^FF
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Please complete our request form at msft.it/6017bVVxl so that one of our realms specialists can look further into this issue for you. Remember to attach your Transaction ID/order receipt and your account name/Gamertag. ^FF
For assistance with Demo Mode, please check out: msft.it/6011bVVsh for help. ^FF
Please complete our request form at msft.it/6015bVVoF so that one of our technical specialists can look further into this issue for you. ^FF
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