Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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We can't comment on our upcoming Summer 2022 promo, but keep an eye on our official Minecraft social channels for announcements, and check out our FAQ for more info: msft.it/6017bVVWb. ^FF
Please complete our request form at msft.it/6012bVVms so that one of our technical specialists can look further into this issue for you. Remember to attach your Transaction ID and your account name/Gamertag. ^FF
Please send us an email at msft.it/6017bVVlz and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
More than happy to try and assist you in this matter. To keep your information secure, please complete our request form at msft.it/6014bVV9u so we can quickly and safely assist with your question! ^TK
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Please send us an email at msft.it/6018bVVda and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
Have you submitted a ticket over to our support team at this time and if you have can you provide me the ticket number? I'll see if it made it into our queue. ^TK
If you're still having any issues with purchasing the game, then please complete our request form at msft.it/6016bVVnI so that one of our billing specialists can look further into this issue for you. ^FF
Please send us an email at msft.it/6012bVp4g and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
Minecraft: Java Edition is just a one-time payment, but we offer subscriptions with our Realms service. More info on Realms can be found here: msft.it/6015bVpaz. ^FF
Are you making sure that you're logging in through the Microsoft Login and not the Mojang login by chance? ^TK
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Feel free to share your suggestions and feedback for Minecraft here: msft.it/6017bVpqP. ^FF
For assistance with Demo Mode, please check out: msft.it/6017bVpo7 for help. ^FF
Can you please explain what issue you're facing that we can help out with? If you provide any screenshots, make sure to block out any personal account info in order to keep your details safe and secure! ^FF
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Please complete our request form at msft.it/6010bVpla so that one of our technical specialists can look further into this issue for you. ^FF
Let's start there! Can you make another world and play on it for a bit? If it provides you with the same error we may need to you uninstall the client and then reinstall it.If not, then that may mean your world is corrupted. ^TK
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For technical issues experienced with Minecraft Dungeons, check out msft.it/6014bVpg0 for troubleshooting options. ^FF
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For help with purchase issues, please check out: msft.it/6019bVp5x. ^FF
You may need to reach out to Playstation Support in this matter. If it's a single-player the World the only thing I can think of is World Corruption. Is this the only World it happens to? ^TK
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Please send us an email at msft.it/6018bVrgk and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
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