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Redmond, WA
Joined January 2013
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Please send us an email at msft.it/6012bVr3u and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
Please visit our bug report site to see if the problem has already been reported: msft.it/6015bVPb3. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6016bVPbO ^TK
Please send us an email at msft.it/6015bVPKb and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
To keep your information secure, please complete our request form at msft.it/6015bVPyB so we can quickly and safely assist with your question! ^TK
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Please send us an email at msft.it/6014bVOIK and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
To keep your information secure, please complete our request form at msft.it/6016bVOaY so we can quickly and safely assist with your question! ^TK
Please send us an email at msft.it/6016bVOqj and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
Please send us an email at msft.it/6019bVO3d and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
If you're seeing demo mode, that means you're likely not signing in with the correct credentials: msft.it/6010bVOBs for help. ^TK
In that case, you will need to reach out to Xbox/Microsoft Support for assistance in recovering your account since you have migrated it: msft.it/6018bV3LQ ^TK
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The only thing I can say is that you can refund the recent purchases. I'm not sure about the older purchases, however, that falls upon their refund policy. ^TK
You would need to reach out to google play support for assistance with the refund! If you purchased it recently, they should have no issue. ^TK
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If you don't have a ticket number then I would suggest submitting another ticket, unless you can find it. Please send us an email at msft.it/6017bVMr1 and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
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The best option here is to refund the purchase of the Marketplace items if they are not working. Through what platform did you make the purchase? ^TK
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Hmm, as a next step, go ahead and submit a ticket at msft.it/6015bV1uc . We can take a closer look at your account and also answer questions more thoroughly than we can on Twitter. ^NS
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We have a promotion along these lines coming up in Summer 2022! Until the offer is live in the summer, we can't comment further on upcoming events. For now, check out the FAQ for more info! msft.it/6016wic2M ^NS
For security reasons, we're not able to provide account information. Unfortunately, this often means we can't be super specific about what information is correct or not :( Try checking out our transaction ID FAQ to make sure you've got the right one! msft.it/6012bV1ym ^NS
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