Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Can you let us know if there's a specific error message that you're seeing when you try to sign in? Make sure to block out any personal account details to keep your info secure. ^FF
This usually indicates that you're signing in with the wrong email. If you're seeing demo mode or are being prompted to repurchase the game, remember to use the Microsoft login option with the account that you migrated with. Let us know if you're still having any trouble! ^FF
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Please complete our request form at msft.it/6015bu0MZ so that one of our account specialists can look further into this issue for you. Remember to attach your Transaction ID and your account name/Gamertag. ^FF
Please visit our bug report site to see if the problem has already been reported: msft.it/6012bu0M8. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6013bu0MD ^FF
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Feel free to share your suggestions and feedback for Minecraft here: msft.it/6017bu0zJ. ^FF
For technical help, please check out our help site: msft.it/6014bu0Kj ^FF
For technical help, please check out our help site: msft.it/6010bu0JQ ^FF
Try deleting your cache, use a different browser and/or device (if available), and ensure you have a good internet connection. You may also need to disable any dark reader addons that you have installed on your browser. Let us know if you're still having any issues migrating! ^FF
For assistance with your Microsoft account, please reach out to Microsoft Support at msft.it/6012bu0H8 or msft.it/6013bu0HD. ^FF
Please visit our bug report site to see if the problem has already been reported: msft.it/6017bu0GJ. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6018bu0GK ^FF
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Windows 10 users can play with any other Bedrock players online. For more info on which editions are available for your device, check out msft.it/6019bu0Dv. ^FF
Please visit our bug report site to see if the problem has already been reported: msft.it/6010buL7o. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6011buL7U ^FF
Minecraft Support does not offer any phone support at this time. Please complete our request form at msft.it/6015buL71 so that one of our account specialists can look further into this issue for you. Remember to attach your Transaction ID and your account name/Gamertag. ^FF
For technical help, please check out our help site: msft.it/6010buLAq ^FF
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Minecraft Support can't comment on any cases regarding account suspensions or bans. If you've been suspended from your account, please submit a ticket via the "Case Review" form at the bottom of our help site: msft.it/6015buLf7. ^FF
Please complete our request form at msft.it/6013buLFt so that one of our realms specialists can look further into this issue for you. ^FF
For help with Realms, check out: msft.it/6014buL0m for troubleshooting options. ^FF
Minecraft Support cannot comment on any cases regarding account suspensions or bans. If you have been suspended from your account, please submit a ticket via the "Case Review" form at the bottom of our help site: msft.it/6017buLL3. ^FF
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Please visit our bug report site to see if the problem has already been reported: msft.it/6015buLt3. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6016buLtO ^FF
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Please send us an email at msft.it/6010buPFw and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
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