Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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To keep your information secure, please complete our request form at msft.it/6019brGPL so we can quickly and safely assist with your question! ^TK
In this case, it may be best to uninstall the client and then reinstall it. Where is it getting slower for you? ^TK
To keep your information secure, please complete our request form at msft.it/6014brGHq so we can quickly and safely assist with your question! ^Tk
Unfortunately, we're not able to review that information as we do not have access to Microsoft accounts. Have you reached out to Xbox/Microsoft Support yet? ^TK
Are you still having issues at this time and if so can you provide a screenshot of the error you're seeing? ^TK
Is the game crashing on you when trying to get into the nether? Please provide the screenshot for any errors you're seeing. ^TK
To keep your information secure, please complete our request form at msft.it/6013brE9b so we can quickly and safely assist with your question! ^TK
Please complete our request form at msft.it/6015bu0CT so that one of our account specialists can look further into this issue for you. ^FF
Please complete our request form at msft.it/6015bu0A3 so that one of our account specialists can look further into this issue for you. ^FF
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If you're running into Demo Mode, please check out: msft.it/6018bu0xi for help. ^FF
Info on locating your Transaction ID can be found here: msft.it/6018bu0qa. If you no longer have access to this, we may still be able to assist. If you provide us with your ticket number (i.e. 3456789), we can check in on the status of your request for you. ^FF
Please complete our request form at msft.it/6011bu0lL so that one of our billing specialists can look further into this issue for you. Please be sure to include screenshots of any receipts or Transaction IDs that you have to speed up the process! ^FF
If you're having any trouble accessing the full game after migrating your account, remember to use the Microsoft login option with the account that you migrated with, and make sure to remove your old Mojang account from the launcher. See our FAQ: msft.it/6015bu0cx. ^FF
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Please visit our bug report site to see if the problem has already been reported: msft.it/6019bu0cX. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6010bu0ck ^FF
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If you've saved any backups of you world, then you may be able to restore those. However, worlds are saved locally on your device, so Minecraft Support is unable to assist with recovering any lost or corrupted worlds on your account. ^FF
Please visit our bug report site to see if the problem has already been reported: msft.it/6019bu05B. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6010bu058 ^FF
Please visit our bug report site to see if the problem has already been reported: msft.it/6017bu0bb. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6018bu0bj ^FF
Please complete our request form at msft.it/6015bu0wR so that one of our account specialists can look further into this issue for you. Remember to attach your Transaction ID if you have it and your account name/Gamertag. ^FF
Please complete our request form at msft.it/6011bu0Zt so that one of our technical specialists can look further into this issue for you. ^FF
Please visit our bug report site to see if the problem has already been reported: msft.it/6017bu0kD. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6018bu0kE ^FF