Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Please visit our bug report site to see if the problem has already been reported: msft.it/6016bPe1Q. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6017bPe1v ^FF
Please visit our bug report site to see if the problem has already been reported: msft.it/6015bPe11. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6016bPe1G ^FF
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Sorry to hear that! Are you running into any specific error messages when downloading the game? If so, then please send us a screenshot of what you're seeing while making sure to cover up any personal account info for your safety. ^FF
Please visit our bug report site to see if the problem has already been reported: msft.it/6012bPd7A. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6013bPd77 ^FF
Please complete our request form at msft.it/6013bPdf9 so that one of our specialists can look further into this issue for you. Remember to attach your Transaction ID and your account name/Gamertag. ^FF
Sorry about any delay you're encountering! We're experiencing a higher than normal volume of requests right now, and we definitely appreciate your patience. If you can provide us with your ticket number, we can check in on the status of your request for you. ^FF
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If a Realm is misbehaving, can't be opened/closed, or seems broken in any way, changing the world slot can often help mitigate the issue. Before changing Realms slots, make sure to backup/save your world data. More info can be found here: msft.it/6019bPdFb. ^FF
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For issues of this nature, we will need your friend to file a ticket here: msft.it/6011bPdxl. ^FF
Please complete our request form at msft.it/6017bPdtU so that one of our account specialists can look further into this issue for you. Remember to attach your Transaction ID if you have it and your account name/Gamertag. ^FF
Hey there, if you've submitted a support request though our site, then please provide us with your ticket number so that we can check in on the status of your request for you! ^FF
Feel free to share your suggestions and feedback for Minecraft here: msft.it/6015bPdoW. ^FF
Please complete our request form at msft.it/6018bPdYo so that one of our realm specialists can look further into this issue for you. Remember to attach your Transaction ID (Java) or purchase receipt/confirmation (Bedrock), and your account name/Gamertag. ^FF
For assistance with your Microsoft account, you'll need to reach out to Microsoft Support at msft.it/6018bPdgm or msft.it/6019bPdgW. Minecraft Support is unable to view your Microsoft account info, unfortunately. ^FF
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Please visit our bug report site to see if the problem has already been reported: msft.it/6018bPdZg. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6019bPdZ9 ^FF
To keep your information secure, please complete our request form at msft.it/6010bPdne so we can safely assist with your question! ^FF
We're experiencing a higher than normal volume of requests right now, and we definitely appreciate your patience. If you can provide us with your ticket number, we can check in on the status of your request for you! ^FF
Thanks for letting us know! If you have any other questions or concerns, you can definitely feel free to let the agent know who assisted you in the email. ^FF
Please complete our request form at msft.it/6019bPdHd so that one of our account specialists can look further into this issue for you. Remember to attach your Transaction ID and your account name/Gamertag. ^FF
Hey there, thanks for that ticket number! It looks like this is an older case, but one of our agents should have responded to you now with your current case. If you have any other questions, please reply back to the agent within the email. ^FF
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Please send us an email at msft.it/6011bPjvZ and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
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