Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Please send us an email at msft.it/6019b3KyJ and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
If you don't have access to your old email we can verify you as the owner and work to assist you with changing it! Have you submitted a ticket upward? ^Tk
Please send us an email at msft.it/6019b3JAX and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
In this case, you'll need to contact Microsoft Support for assistance in recovering your account if you don't remember the credentials: msft.it/6018b3Jyn ^TK
All available info on game updates can be found at msft.it/6011b3yfB. ^TK
Sorry, you're having a rough time with the launcher! Did you happen to get this issue resolved or is it still popping up? ^TK
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If you are needing a refund on one of the purchases you will need to get a refund from Playstation Support. We are only able to assist with refunding Minecraft: Java Edition. ^TK
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Make sure to check your junk/spam folders to see if the request went through. If not try again and then check your email. ^TK
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You will need to try a different browser or clear your cache and cookies to see if you can access the account from there. ^TK
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Do you happen to have the ticket number handyt? I need to take a look into what's going on to assist you in this matter. ^TK
Can you provide a screenshot of the error that you're seeing? I'll work to assist you from there. ^TK
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Please send us an email at msft.it/6017b3HAd and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
Please send us an email at msft.it/6013b3HLx and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
If all of your Worlds got corrupted then unfortunately there is nothing that we're able to do in this matter. If you had one backup that worked you could upload that to see if it helps. ^TK
Please send us an email at msft.it/6019b3H35 and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
To keep your information secure, please complete our request form at msft.it/6010bMBbu so we can safely assist with your question! ^FF
Please complete our request form at msft.it/6015bMBwD so that one of our account specialists can look further into this issue for you. ^FF
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