Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Please send us an email at msft.it/6014bO8no and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
I do see the agent did try and verify you as the owner and was unable to. I'm sorry I won't be much assistance here as I can not change the outcome. ^TK
Please send us an email at msft.it/6012bO8EE and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
If you have trouble launching the game post-migration, remember to use the Microsoft login option & check out this FAQ: msft.it/6012bO8B6! ^TK
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Do you happen to have the ticket number? I can at least see if the ticket made it into the correct view. ^TK
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Please send us an email at msft.it/6010bOB48 and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
All available info on game updates can be found at msft.it/6016bOBFi. ^TK
Do you happen to have the ticket handy that you sent in? I can take a closer look into what happened. ^TK
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Is this a Windows 10 Account or a Minecraft: Java Edition account? Please let me know and I'll do my best to assist you. ^TK
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Please send us an email at msft.it/6011bOBpN and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
Have you happened to have checked your firewall/antivirus? It may be blocking the client from updating and you could also try running as an administrator. ^Tk
Please send us an email at msft.it/6013bOBrB and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
Please send us an email at msft.it/6011bOBMV and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
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Please send us an email at msft.it/6012bOBBO and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
Please visit our bug report site to see if the problem has already been reported: msft.it/6013bO673. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6014bO67O ^TK
Please send us an email at msft.it/6010bO62o and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
If you have trouble launching the game post-migration, remember to use the Microsoft login option & check out this FAQ: msft.it/6014bO6xs! ^Tk
If you have trouble launching the game post-migration, remember to use the Microsoft login option & check out this FAQ: msft.it/6014bO6tM! ^TK
Is this a World you have been working on and by any chance have you added any new features as of late? This honestly sounds like corruption. ^TK
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