Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Please complete our request form at msft.it/6010bM6IO so that one of our realm specialists can look further into this issue for you. Remember to attach your Transaction ID and your account name/Gamertag. ^FF
We can't comment on our upcoming Summer 2022 promo, but keep an eye on our official Minecraft social channels for announcements, and check out our FAQ for more info: msft.it/6018bM6xs. ^FF
For help with Realms, check out: msft.it/6019bM6aR for troubleshooting options. ^FF
If you're having any trouble accessing the full game after migrating your account, remember to use the Microsoft login option with the account that you migrated with, and make sure to remove your old Mojang account from the launcher. See our FAQ: msft.it/6011bM6vU. ^FF
Please complete our request form at msft.it/6015bM6qN so that one of our account specialists can look further into this issue for you. Remember to attach your Transaction ID and your account name/Gamertag. ^FF
Please complete our request form at msft.it/6015bM6oJ so that one of our account specialists can look further into this issue for you. Remember to attach your Transaction ID and your account name/Gamertag. ^FF
Please complete our request form at msft.it/6016bM6mk so that one of our technical specialists can look further into this issue for you. ^FF
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To keep your information secure, please complete our request form at msft.it/6017bM6Rv so we can safely assist with your question! ^FF
To keep your information secure, please complete our request form at msft.it/6016bM63O so we can safely assist with your question! ^FF
Please search our bug tracker, and if you find a matching report, upvote so the dev team can see how widespread it is! msft.it/6017bzvd3 ^NS
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Usually when this happens it means you're logged in with the wrong account. Please try logging in with any other accounts you used for the purchase or migration. Check this Microsoft article for some tips! msft.it/6011ZtUTL ^NS
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Sure, go ahead and contact us at msft.it/6017bzQil ! We'll route you through to our Tech team. ^NS
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We strongly suggest you delete this tweet, as it contains personal information that can be used to potentially compromise your account.
It sounds like you have already emailed us, which is great to hear. Please keep an eye out for responses, we'll get back to you asap! ^NS
Sorry to hear about that error you're getting! This is something our Tech team should be able to help with, so please contact us at msft.it/6011bzQbN and include a screenshot of the error. ^NS
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Unfortunately at this time account linking is permanent, so that may not resolve the issue. Please check our FAQ for some more information msft.it/6010bzQnk ^NS
Unfortunately there are a lot of account issues that we cannot assist with, as Minecraft Support does not have access to Microsoft's account systems. However, if you need some extra clarification, feel free to reply to the email to ask any questions! ^NS
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You may have received an auto response or a reply from one of the Minecraft gamers who help out. If you get another response like this that doesn't help resolve your issue, please reply to the email so it can be rerouted to Support for further assistance. ^NS
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If you're not seeing your Java profile Nem0kid, this likely means you're logged in with the wrong Microsoft account. Please try logging in with any other emails you might have used. Check this Microsoft article for some tips! msft.it/6011ZtUTL ^NS
Unfortunately the feedback site is handled by a separate team, so we don't have many troubleshooting tips to offer. However, I would recommend trying again another day to see if that resolves the issue! ^NS
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Go ahead and contact us at msft.it/6011bzt7N so our Tech team can take a closer look. Feel free to include screenshots of any error messages you're seeing! ^NS