Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Please send us an email at msft.it/6016bO6ku and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
If you have trouble launching the game post-migration, remember to use the Microsoft login option & check out this FAQ: msft.it/6013bO6GJ! ^TK
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You could leave feedback to Microsoft about this notification and how you would like it removed! Wish there was more I could do but leaving feedback would be the best option. ^TK
Please visit our bug report site to see if the problem has already been reported: msft.it/6013b3haJ. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6014b3haK ^TK
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Please send us an email at msft.it/6016b3hQu and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
Please send us an email at msft.it/6012b3hsw and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
Please send us an email at msft.it/6016b3hU4 and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
It's likely that the payments have failed and put all of the charges as pending on your account! Are you buying a Java Edition Realm or a Microsoft Windows 10 Realm? ^TK
Do you happen to have a screenshot of the errors you're getting when the client is crashing on you? I may be able to provide some low level troubleshooting to assist you. ^TK
I'm not sure of the issue taking place here, to be honest with you. If you reached out to support the best option is to wait for a response for the assistance you need. ^TK
Sorry, you're running into issues! Can you tell what issues you're facing, what troubleshooting steps you have tried, and a screenshot of the error? ^TK
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Please send us an email at msft.it/6010b3hyu and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
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Did you input different account information when logging into the Playstation or is this just the first thing you see when you open the game? ^TK
We are currently a bit backed up at this time, however, if you have a ticket number I can look to make sure the ticket made it into the queue. ^TK
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To keep your information secure, please complete our request form at msft.it/6017b3Cv7 so we can quickly and safely assist with your question! ^TK
Please send us an email at msft.it/6011b3CtR and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
We strongly suggest you delete this tweet, as it contains personal information that can be used to potentially compromise your account.
For further assistance, please send us an email at msft.it/6014b3Pms and we will assist. ^TK
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Please send us an email at msft.it/6011b3Pmz and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
What errors are you running into when you're trying to install the game and what troubleshooting steps have you tried? ^TK
Please send us an email at msft.it/6017b3P3b and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK