We strongly suggest you delete this tweet, as it contains personal information that can be used to potentially compromise your account.
For further assistance, please send us an email at msft.it/6013bybtV and we will assist. ^TK
If you're seeing demo mode it's likely you're logging in with the incorrect login credentials. Are you also making sure you're logging in with the Microsoft login? msft.it/6013byb3c for help. ^TK
We have other ways to verify ownership of the account even if you don't have the transaction ID! We do appreciate the patience as our support team gets to your ticket. ^TK