Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Please send us an email at msft.it/6015byw2W and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
This issue should be resolved at this time! If you're still running into issues please let me know and I'll work to assist you. ^TK
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This should be resolved at this time! If you're still having issues please let me know and I'll do my best to assist you. ^TK
Please send us an email at msft.it/6011byZiT and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
Are you still having issues at this time with your game? If so let me know and provide any screenshots of the error that you're seeing ^TK
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To keep your information secure, please complete our request form at msft.it/6011byZ3B so we can quickly and safely assist with your question! ^TK
Please send us an email at msft.it/6016byZHm and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
Are you still having issues this time accessing your account? If so let me know and I'll get you escalated up to our team. ^TK
If you have trouble launching the game post-migration, remember to use the Microsoft login option & check out this FAQ: msft.it/6012bykvy! ^TK
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Please send us an email at msft.it/6011bykdD and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
To keep your information secure, please complete our request form at msft.it/6017bykkx so we can quickly and safely assist with your question! ^TK
What issues are you having exactly? Give me a bit more information and I'll do my best to assist you. ^TK
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Have you happened to try a different browser to purchase the game? If you're not able to purchase the game you may want to check this out: msft.it/6018byXUp ^TK
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In this case, since you are looking for your Bedrock account you will need to get in contact with Microsoft. Do you happen to have the ticket number handy?^TK
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Do you mind giving me a bit more information on this matter? If you can provide any screenshots I can do my best to assist you from there.
^TK
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To keep your information secure, please complete our request form at msft.it/6013byXjz so we can quickly and safely assist with your question! ^TK
Please send us an email at msft.it/6014byXZm and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
I need a bit more information here so that I can work to assist you! Please let me know and provide any screenshots. ^TK
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Sounds like the game bugged out for a bit to be honest! Does this happen often on your PS4 and was this a regular World or a Realm? ^TK