Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Unfortunately, when it comes to corrupt worlds there is not much that we're able to do! If this is a World in a Realm I would suggest uploading a backup before the corruption. ^TK
Dungeons Cloud Save data can transfer across multiple platforms, but you have to manually upload the character (where progress is stored) to the cloud first. If yoiu're not able to connect at all we're gonna have to look into basic troubleshooting. ^TK
To keep your information secure, please complete our request form at msft.it/6014bynfr so we can quickly and safely assist with your question! ^Tk
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Please visit our bug report site to see if the problem has already been reported: msft.it/6016bynOw. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6015bynOc ^TK
Please send us an email at msft.it/6014byVvq and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
You might want to try different browsers, ensure the skin is "slim" type, clear cashe, then try again. ^TK
To keep your information secure, please complete our request form at msft.it/6010bHrBC so we can quickly and safely assist with your question! ^TK
Are you sure that you're not looking at your Microsoft Gamertag, vs the username you'll see when you're logged into the game? ^TK
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We're experiencing a higher than normal volume of requests right now, and we definitely appreciate your patience. If you can provide us with your ticket number, we can check in on the status of your request for you. ^FF
Hey there, I can confirm we've received your request. We're experiencing a higher than normal volume of requests right now, and we definitely appreciate your patience. One of our agents will reply back to you as soon as possible! ^FF
Please send us an email at msft.it/6013bHRUb and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^Tk
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To keep your information secure, please complete our request form at msft.it/6017bHRoX so we can quickly and safely assist with your question! ^TK
Please complete our request form at msft.it/6011bHRl9 so that one of our realms specialists can look further into this issue for you. Remember to attach your Transaction ID/receipt of purchase and your account name/Gamertag. ^FF
For technical help, please check out our help site: msft.it/6014bHRcK ^FF
For help with the Minecraft Marketplace, please check out our help site: msft.it/6019bHRib. ^FF
We're experiencing a higher than normal volume of requests right now, and we definitely appreciate your patience. If you can provide us with your ticket number, we can check in on the status of your request for you. ^FF
Please complete our request form at msft.it/6017bHRwU so that one of our account specialists can look further into this issue for you. Remember to attach your Transaction ID and your account name/Gamertag. ^FF
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Please complete our request form at msft.it/6011bHRkx so that one of our account specialists can look further into this issue for you. Remember to attach your Transaction ID and your account name/Gamertag. ^FF
Please complete our request form at msft.it/6017bHRXR so that one of our account specialists can look further into this issue for you. Remember to attach your Transaction ID and your account name/Gamertag. ^FF