Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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That's no good! In that case, go ahead and message us at msft.it/6012bH8zw so we can look into that for you. ^NS
We try to respond to tickets as quickly as possible in the order they were received. However, we are currently experiencing higher than normal volume resulting in slightly longer wait times. That said, if you send us your ticket number we can check on the status for you! ^NS
Sounds like you're trying to log in to Mojang! Are you making sure to log in with your credentials through the Microsoft Login? ^TK
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Glad to hear it! Phew, I thought we had an outage somewhere I wasn't aware of. If you run into issues in the future make sure to reach out to us for assistance. ^TK
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Did you happen to send a ticket up to our support team and if so do you mind grabbing me the ticket number? ^TK
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Please complete our request form at msft.it/6013bGQ2X so that one of our technical specialists can look further into this issue for you. ^FF
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For technical help, please check out our help site: msft.it/6013bGQ2D ^FF
For help with Realms, check out: msft.it/6013bGQFt for troubleshooting options. ^FF
Please complete our request form at msft.it/6011bGQFX so that one of our account specialists can look further into this issue for you. Make sure to use an email address that you can currently access, otherwise our response won't make it back to you! ^FF
To keep your information secure, please complete our request form at msft.it/6014bGQ0a so we can quickly and safely assist with your question! ^TK
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Please complete our request form at msft.it/6011bGQLf so that one of our account specialists can look further into this issue for you. If you're seeing any errors, make sure to include a screenshot in your request as well! ^FF
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Have you tried the regular launcher as well? If the Regular launcher is working for you at this time it may be best to stick to that at this time. ^TK
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Please visit our bug report site to see if the problem has already been reported: msft.it/6010bGQIy. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6011bGQIJ ^FF
We apologize for the inconvenience, as this is currently a known issue. The team is currently working on a fix that should help with the issue as soon as possible. Thank you for your patience while we work on the solution! ^FF
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Please send us an email at msft.it/6015bGQaH and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
For technical help, please check out our help site: msft.it/6011bGQvt ^FF
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We apologize for the inconvenience, as this is currently a known issue. The team is currently working on a fix that should help with the issue as soon as possible. Thank you for your patience while we work on the solution! ^FF
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