Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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To download Minecraft: Java Edition, visit msft.it/6017b1nMN and follow the instructions for the version you prefer. Once you’ve downloaded the game, log in with either your Microsoft account or Mojang account. ^FF
To keep your information secure, please complete our request form at msft.it/6012b1nzn so we can quickly and safely assist with your question! ^FF
Please try any other Microsoft account you may have used in the past. If you are unable to find or login to the correct Microsoft account, you can contact their support at msft.it/6012b1nKE for help with finding your account. ^FF
Please complete our request form at msft.it/6019b1n15 so that one of our marketplace specialists can look further into this issue for you. Remember to attach your Transaction ID and your account name/Gamertag. ^FF
For technical help, please check out our help site: msft.it/6014b1nDe ^FF
Please complete our request form at msft.it/6015b1n8X so that one of our account specialists can look further into this issue for you. ^FF
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Sorry about any delay you're encountering! We're experiencing a higher than normal volume of requests right now, and we definitely appreciate your patience. If you can provide us with your ticket number, we can check in on the status of your request for you. ^FF
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To keep your information secure, please complete our request form at msft.it/6016b1V7k so we can quickly and safely assist with your question! ^FF
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For help with purchase issues, please check out: msft.it/6016b1V7O. ^FF
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Migration is mandatory to continue playing Minecraft: Java Edition. You can check out our FAQ at msft.it/6016b1Vfa for info about migrating to a Microsoft account. ^FF
Migration is mandatory to continue playing Minecraft: Java Edition. You can check out our FAQ at msft.it/6016b1V4I for info about migrating to a Microsoft account. ^FF
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To keep your information secure, please complete our request form at msft.it/6017b1V0x so we can quickly and safely assist with your question! ^FF
Please visit our bug report site to see if the problem has already been reported: msft.it/6014b1V0w. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6015b1V0b ^FF
It looks like the account you tried to log into is not linked to your PSN account. Please try any other Microsoft account you may have used in the past. If you're unable to find or login to the correct Microsoft account, you can contact their support: msft.it/6012b1Vso. ^FF
Please complete our request form at msft.it/6017b1VUV so that one of our realm specialists can look further into this issue for you. Remember to attach a copy of your receipt of purchase or order confirmation, and your account name/Gamertag. ^FF
Please visit our bug report site to see if the problem has already been reported: msft.it/6014b1VW8. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6015b1VWD ^FF
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For technical help, please check out our help site: msft.it/6019b1Vl5 ^FF
Please complete our request form at msft.it/6015b1Vw7 so that one of our marketplace specialists can look further into this issue for you. ^FF
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If you're unable to play the full version of the game, then please check out msft.it/6015b1VZU for more info on seeing Demo Mode in the game launcher. ^FF
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Unfortunately, Minecraft Support doesn't have access to Microsoft's account systems, so we're not able to see which email you'll need to log in with. However, please check out this article for tips on finding the right email: msft.it/6015b1zyt ^NS