Although migration is a big change, it is intended to benefit players with new features such as increased account security. Nothing will change about the game except how you log in! However, migration is mandatory. Check out our FAQ for more info msft.it/6017b6MoW ^NS
If you have security questions, you can change your email at msft.it/6012b6Miu. If you don't remember your security questions or don't have them, please send us an email at msft.it/6014b6Mir so we can assist! ^NS
Unfortunately, I don't quite understand the issue you're facing. Please be so kind and explain the situation you're facing in detail and provide any screenshots or error messages you might have encountered. ^NS
We try to respond to tickets as quickly as possible in the order they were received. However, we are currently experiencing higher than normal volume resulting in slightly longer wait times. We appreciate your patience! ^NS
We strongly suggest you delete this tweet, as it contains personal information that can be used to potentially compromise your account.
For further assistance, please send us an email at msft.it/6015b6zph and we will assist. ^NS
Unfortunately we aren't able to accept DMs, but you can send us an email at msft.it/6014b6zyi with the number! Make sure to mention this conversation on Twitter so that the agent has more context for your email. ^NS
We apologize for the inconvenience, but this is currently a known issue.
The team is currently working on a fix that should fix the issue as soon as possible.
Thank you for your patience while we work on the solution! ^NQ
Please visit our bug report site to see if the problem has already been reported: msft.it/6014whqMC. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6015whqMh ^NQ
One of our agents will reply to you as soon as possible. You'll receive the reply to the email address that was provided in the support request form. We're experiencing a higher than normal volume of requests right now, and we definitely appreciate your patience. ^FF