Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Thanks for sending that over! I can confirm that's in our queue, and the appropriate team will handle it as soon as possible. Thanks for your patience while we work through the higher volume of tickets. ^NS
Thanks for sending that over! We were able to locate that ticket and get everything sorted out. The agent helping you should get back to you shortly! Thanks so much for your patience. ^NS
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I'm afraid Minecraft Support doesn't have information about upcoming updates or bug fixes. Please keep an eye on the bug report page, as that is where devs will post any updates. ^NS
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Go ahead and contact us at msft.it/6019w7dJT so we can look into this further. Remember to attach your Transaction ID and account name / Gamertag. ^NS
Meant to send this over! Oops ://help.minecraft.net/hc/en-us/articles/360055710592-Minecraft-Realms-and-Multiplayer-Troubleshooting
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If this isn't a frequent thing, this could be an unstable connection to the server. Either way, we should try some basic troubleshooting. ^TK
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To keep your information secure, please complete our request form at msft.it/6010w7HHg so we can quickly and safely assist with your question! ^TK
As support, we're more than happy to verify you as the account owner in other ways! Submit a ticket up to us and see if we're able to assist you. ^TK
Sorry to hear you're running into issues! Are you getting any errors on your Realm or are you lagging? ^TK
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If the game is freezing there may be a disturbance to the connection to the servers. Unless you just mean the base game! Give me a bit more details and I'll try to assist. ^TK
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Please visit our bug report site to see if the problem has already been reported: msft.it/6016w7Gsa. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6017w7Gsx ^TK
Please visit our bug report site to see if the problem has already been reported: msft.it/6015w7GqV. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6016w7Gqn ^TK
Please send us an email at msft.it/6017w7GmB and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
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Are you by chance getting any certain type of error? Let's start with some basic troubleshooting://help.minecraft.net/hc/en-us/articles/360055710592-Minecraft-Realms-and-Multiplayer-Troubleshooting ^TK
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To keep your information secure, please complete our request form at msft.it/6011w7Gk9 so we can quickly and safely assist with your question! ^TK
To keep your information secure, please complete our request form at msft.it/6013w7GXR so we can quickly and safely assist with your question! ^TK
To keep your information secure, please complete our request form at msft.it/6015w7Gnz so we can quickly and safely assist with your question! ^Tk