Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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If you still have access to the account and feel you have been compromised I would suggest changing the email, and password! If you haven't already and are using Java Edition, Migrate your account to secure it. ^TK
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^Tk
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I would suggest uninstalling the client and then reinstalling to see if that fixes anything. If not, may be best to reach out to our support team. msft.it/6017w71Ac ^TK
Let's get you up to the tech team so that we can take a closer look into the matter. msft.it/6017w71Lx ^TK
That would be a better question for Apple since you're using their products to try and play :) I personally don't have a Apple product or I would test it out for you. T.T ^TK
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It sounds like you're running into connection issues on your account! Let's start by having you try these steps here ://help.minecraft.net/hc/en-us/articles/360055710592-Minecraft-Realms-and-Multiplayer-Troubleshooting ^TK
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All available info on game updates can be found at msft.it/6014w71X8. ^TK
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Do you happen to have the ticket number? If not it may be best just to send in a new ticket. Please send us an email at msft.it/6016w71Tq and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
Sorry to hear that! Do you mind grabbing me the ticket number so that I can take a closer look into this situation? ^TK
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I'm not understanding the issue! Do you mind clarifying so that I can better assist you in this matter? ^TK
Hey there! I see that the ticket you sent in was about a bug that is taking place. I can say the bug is reported but our support teams are not developers. You will need to keep an eye on the bug tracker for updates. ^TK
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To keep your information secure, please complete our request form at msft.it/6013w7E1V so we can quickly and safely assist with your question! ^FF
We apologize for the inconvenience, as this is currently a known issue. The team is currently working on a fix that should help with the issue as soon as possible. Thank you for your patience while we work on the solution! ^FF
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To keep your information secure, please complete our request form at msft.it/6015w7EDv so we can quickly and safely assist with your question! ^FF
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Please visit our bug report site to see if the problem has already been reported: msft.it/6015w7EBV. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6016w7EBn ^FF
Sorry about any delay you're encountering! We're experiencing a higher than normal volume of requests right now, and we definitely appreciate your patience. If you can provide us with your ticket number, we can check in on the status of your request for you. ^FF
To keep your information secure, please complete our request form at msft.it/6015w7D7T so we can quickly and safely assist with your question! ^FF
To keep your information secure, please complete our request form at msft.it/6016w7DAn so we can quickly and safely assist with your question! ^FF
Please visit our bug report site to see if the problem has already been reported: msft.it/6015w7D41. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6016w7D4G ^FF