Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^BT
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Please make sure that you're logging into the right account! For Demo issues, please check this FAQ to see if it solves the issue: help.minecraft.net/hc/en-us/… ^BT
We aren't able to view or answer DMs at this time, I'm sorry to say! As for your hacked account, our Accounts team should be able to help if you create a ticket with them at aka.ms/Minecraft-Support
Remember to attach your Transaction ID and account name / Gamertag. ^BT
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In this case, you'll need to reach out to the Account team to assist you with changing the email. Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
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To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so our Realms team can quickly and safely assist with your question! ^BT
Please create a ticket with our Accounts team so they can have a look! Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
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Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^BT
Let's have our Technical team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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Please complete our request form at bit.ly/3uO21ER so that one of our technical specialists can look further into this issue for you. ^BT
Here's an FAQ that you can check out about our minimum requirements: help.minecraft.net/hc/en-us/… ^BT
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Please complete our request form at bit.ly/3uO21ER so that one of our account specialists can look further into this issue for you. Remember to attach your Transaction ID and your account name/Gamertag. ^BT
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Our Technical team can take a look if you complete our request form at bit.ly/3uO21ER ^BT
No worries, let's get you up to the account team to assist! Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
Not to worry, I'll just ask that you make a ticket with our Accounts team too. Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
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Please complete our request form at bit.ly/3uO21ER so that one of our realms specialists can look further into this issue for you. Remember to attach your Transaction ID/receipt of purchase and your account name/Gamertag. ^BT
Our Accounts team can take a look if you create a ticket with them! Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
Let's have our Technical team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
If you have a suggestion, be sure to submit your idea at bit.ly/3uQyA4R so our dev team can get their eyes on it! ^BT
You may want to try power cycling your Xbox to see if that pushes the update along. You may want to give it about 24 hours to update and try again. If you're continuing to have issues let us know so we can try and help! ^BT
Let's have our Technical team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT