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Redmond, WA
Joined January 2013
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Unfortunately this sounds like a corruption issue. Fixing corrupt save data is not a service we are able to offer, but if your game is crashing or you think you've found a bug, please check our bug site to see if the issue has already been reported: bit.ly/3AOzbYS. ^FF
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If you're eligible for the Vanilla cape, it will show up in your dressing room/skin customization menu. Please be aware that you must have had a license for both Minecraft: Java Edition and Minecraft for Windows on the same Microsoft account before June 6th, 2022. ^FF
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Sounds like a bug. Please visit bit.ly/3AOzbYS to see if the problem has already been reported. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! bit.ly/3o1d4GN ^FF
It can sometimes take a bit of time before those platforms will push our updates to go live. Unfortunately, there's nothing we would be able to do on our end since the release time is based on the individual platform. ^FF
That would be a great idea to send over to the dev team! You can drop it off here: bit.ly/3uQyA4R..^FF
We appreciate your patience as we continue to deliver the Vanilla Cape this season. For ongoing updates on this distribution, please read our FAQ here: bit.ly/3TtwrH4. ^FF
Be sure to share your suggestions for Minecraft camels hide here: bit.ly/3uQyA4R! ^FF
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Did you already contact our Support team? If so, can you send us your ticket number? We can check on the status of your request and see if there's any clarification we can provide! ^FF
Please visit our bug report site to see if the problem has already been reported: bit.ly/3AOzbYS. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! bit.ly/3o1d4GN ^FF
Can you let us know what troubleshooting steps you've already tried? You may need to try waiting 30 minutes before logging in again & be sure to check for any new game or device updates, as these may contain important fixes for your game. Let us know what else you've tried! ^FF
Feel free to share your feedback for which devices can run Minecraft Dungeons here: bit.ly/3uQyA4R so our dev team can take a look! ^FF
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For help with changing your account email, please complete our request form at bit.ly/3uO21ER so that one of our account specialists can look further into this issue for you! ^FF
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If you're running into any issues with this update, please complete our request form at bit.ly/3uO21ER so that one of our technical specialists can look further into this issue for you. ^FF
If you would like to move your Minecraft realm to another region, then please complete our request form at bit.ly/3uO21ER so that one of our realm specialists can look further into this issue for you! ^FF
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This may be a bug! Please visit bit.ly/3AOzbYS to see if the problem has already been reported. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! bit.ly/3o1d4GN ^FF
It can sometimes take a bit of time before those platforms will push those updates to go out. Unfortunately, there's nothing we would be able to do on our end since the release time is based on the individual platform. ^FF
We're unable to comment on any future updates or features that are not publicly known at this time. All available info on game updates can be found in this FAQ: help.minecraft.net/hc/en-us/… ^AM
Please reach out to our Technical team who are prepared to assist with this issue. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^AM