Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Thanks for your patience with the capes. They'll be going out throughout the whole season, so you'll get yours if you fit eligibility! Here's an FAQ with more information: help.minecraft.net/hc/en-us/… ^BT
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Feel free to share your suggestion having more than one Minecraft Live here! bit.ly/3uQyA4R. ^FF
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You can still reach out to Support even if you no longer have the transaction ID! You'll just need to be prepared to answer some additional questions about your account so we can verify you. ^FF
Please visit our bug report site to see if the problem has already been reported: bit.ly/3AOzbYS. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! bit.ly/3o1d4GN ^FF
We're unable to comment on any future updates or features that are not publicly known at this time. All available info on game updates can be found in this FAQ: bit.ly/3w2fNUL. ^FF
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Are you seeing any errors when trying to update, or does the game appear to be unresponsive? Please provide us with some more details and we'll do our best to help out! ^FF
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To keep your information secure, please complete our request form at bit.ly/3uO21ER so that one of our account specialists can safely assist with your question! ^FF
Please complete our request form at bit.ly/3uO21ER so that one of our technical specialists can look further into this issue for you. Be sure to include your Gamertag and the screenshot of this error that you're seeing to help speed things up! ^FF
Is your console using WiFi or a hardwire connection? Switching to hardwire may help with any connection issues you're seeing. You might also try reinstalling Minecraft, but be sure to back up your worlds first before doing so. More info on that here: bit.ly/3c9PK76. ^FF
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Are you playing on console, mobile, or PC? Have you tried power-cycling your router? If you're on PC, you might also check your firewall/antivirus settings to ensure that isn't blocking anything. Let us know if you're still running into any issues! ^FF
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Great idea! Feel free to share your feedback on adding cave maps to Minecraft here: bit.ly/3uQyA4R. That way, our game devs can take a look at your suggestion! ^FF
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Unfortunately, we aren't able to see that information on our end. For help with your Microsoft account, please reach out to Microsoft Support at nitter.vloup.ch/xboxsupport on Twitter, or through their help site directly: support.xbox.com. ^FF
Be sure to share your feedback at bit.ly/3uQyA4R so our game devs can get their eyes on your idea! ^FF
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We appreciate your patience as we continue to deliver the Vanilla Cape this season! For ongoing updates on this distribution, please read our FAQ here: bit.ly/3TtwrH4. ^FF
Penguins are really cool! 🐧
Feel free to share your suggestion here: bit.ly/3uQyA4R. That way, our game devs can take a look at your feedback!^FF
Unfortunately, we can't unlink Minecraft game purchases from Microsoft accounts. If you have signed up using the wrong Microsoft account, please reach out to Microsoft Support for assistance with a refund: bit.ly/3ICFoJ7. ^FF
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Please complete our request form at bit.ly/3uO21ER so that one of our account specialists can look further into this issue for you. Remember to attach your Transaction ID and your account name/Gamertag. ^FF
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Feel free to share your suggestions and feedback for Minecraft at bit.ly/3uQyA4R so our game devs can take a look at your ideas! ^FF
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Please complete our request form at bit.ly/3uO21ER so that one of our account specialists can look further into this issue for you. ^FF
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Please complete our request form at bit.ly/3uO21ER so that one of our account specialists can look further into this issue for you. ^FF