Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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This might be resolved by simply signing out and back in to the launcher. If this issue is still happening after signing back in, then please let us know. ^FF
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You might need to finish setting up your profile here: bit.ly/3T5QzhJ. Log in with your Microsoft account, and you will be taken to a page to complete your profile and select a username. ^FF
Is this a single-player world or a multiplayer server/Realm that you're trying to join? Are you on Java Edition or Bedrock? Please provide some more details about this issue, and let us know what troubleshooting steps you've tried so far to address this issue, if any. ^FF
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Are you still encountering any issues with the mob vote? If so, are you voting through the launcher, the bedrock server, or through the site directly (bit.ly/3MAfU0N)? Can you describe the issue(s) you're running into? ^FF
If you don't have Bedrock, you can still vote by opening the launcher or voting online by visiting bit.ly/3T5iazA! ^FF
At this point, we'll need an account specialist to investigate this issue further for you. Please complete our request form at bit.ly/3uO21ER and be sure to include as much information as possible about this issue you're experiencing, including any screenshots! ^FF
If you have a suggestion for making changes to the height limit in the nether, be sure to submit your idea at bit.ly/3uQyA4R so our dev team can get their eyes on it! ^FF
This means you're trying to link an account that's already on another PSN. Account linking is permanent; be sure that you're using the correct login info for each specific PSN account. You can also try a different Microsoft account that hasn't been linked to any PSN. ^FF
We appreciate your patience as we continue to deliver the Vanilla Cape this season! For ongoing updates on this distribution, please read our FAQ here: bit.ly/3TtwrH4. ^FF
Account linking is permanent, once linked you can only use the Microsoft account linked to your PSN. Make sure that you are using the correct Microsoft account login information for your PSN account. Check out our FAQ for more info: bit.ly/3yIzgLG ^AM
Make sure you are updated to the latest version and on a stable connection. We suggest switching to hardwire if you are on WiFi and power cycling both device and router. If you are updated and connected and still having trouble accessing the server let us know! ^AM
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Make sure you are updated to the latest version and have a stable connection, we suggest switching to hardwire if you are on WiFi. If updated and connected but still unable to join the server, let us know so we can take a better look! ^AM
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We appreciate your patience as we continue to deliver the Vanilla Cape this season! For ongoing updates on this distribution, please read our FAQ here: bit.ly/3TtwrH4 ^AM
That sounds scary, but there could be a couple of issues happening. Can you give us a bit more detailed description of what happens after you restart and log out and log back in so we can see if this is a persistent issue? ^AM
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Still having some trouble? Make sure you are updated to the latest version. If updated and you are still unable to join the server, let us know so we can take a look! ^AM
This issue should be resolved at this time! If you're still experiencing issues please let us know and we'll do our best to assist you. ^AM
Make sure you are updated to the latest version, once launched the Minecraft Live button should appear in the bottom left corner of the screen. If you are updated to 1.19.31 and still unable to join, let us know so we can help you out! ^AM
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If you're having trouble joining the server, make sure your game is updated to the latest version. You can also vote from minecraft.net/live or directly from the Minecraft Launcher if on PC! Let us know if you're still unable to cast your vote so we can take a look! ^AM
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What issues are you having with remote connect? Is this on PlayStation? Give us a bit of a description of any errors or issues and we can lend a hand! ^AM
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You can vote from the Minecraft Launcher, minecraft.net/live, or from our in-game Bedrock server if on console. Let us know if you're still unable to vote and where you're having issues and we'll be happy to take a look! ^AM
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