Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Please visit our bug report site to see if the problem has already been reported: bit.ly/3AOzbYS. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! bit.ly/3o1d4GN ^FF
For assistance with your Microsoft account, please reach out to Microsoft Support at nitter.vloup.ch/xboxsupport on Twitter, or through their help site directly: support.xbox.com. ^FF
Please visit our bug report site to see if the problem has already been reported: bit.ly/3AOzbYS. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! bit.ly/3o1d4GN ^FF
If your friend needs help with accessing their account, they will need to contact Support to keep their information secure: bit.ly/3uO21ER. ^FF
Did you receive a ticket number? It should be a 7-digit number that looks like this: 4567890. If you didn't receive one, then we might not have gotten your request. You can resubmit your request to us here: bit.ly/3uO21ER. ^FF
Make sure to log in with the Microsoft button on the launcher & double-check you're using the correct account info with no typos. Try waiting 30 minutes before logging in again and check our Dungeons FAQ: bit.ly/3CxOowt. Let us know if you're still having any issues! ^FF
For assistance with your Microsoft account, please reach out to Microsoft Support at nitter.vloup.ch/xboxsupport on Twitter, or through their help site directly: support.xbox.com. ^FF
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Are you able to install the new Minecraft Launcher for Windows 10 and 11, or do you run into any issues with installing it on your device? The Minecraft Live tab might not be available on older versions of the launcher. ^FF
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Please visit our bug report site to see if the problem has already been reported: bit.ly/3AOzbYS. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! bit.ly/3o1d4GN ^FF
Are you seeing any specific error messages in the launcher? If you can send us a screenshot, we can provide further troubleshooting or redirect you to the right team to get it sorted out. ^FF
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You can find more info on Minecraft Education Edition on their website: bit.ly/35McgvP. If you still need help, then please contact Education Edition Support: bit.ly/3pKbUk1. ^FF
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We'll need your friend to contact Support so we can look into what's going on. Please have them complete our request form at bit.ly/3uO21ER so that one of our technical specialists can look further into this issue. ^FF
Feel free to share your suggestion for adding extreme weather to Minecraft at bit.ly/3uQyA4R so our devs can take a look! ^FF
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Please visit our bug report site to see if the problem has already been reported: bit.ly/3AOzbYS. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! bit.ly/3o1d4GN ^FF
Please visit our bug report site to see if the problem has already been reported: bit.ly/3AOzbYS. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! bit.ly/3o1d4GN ^FF
Please be sure to share your suggestions for additions to Minecraft at bit.ly/3uQyA4R, so our dev team can take a look! ^FF
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Feel free to share your suggestion for increasing the maximum size of players that can be in a Realm at one time at bit.ly/3uQyA4R. That way, our game devs will be able to see your feedback! ^FF
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Information on Bedrock servers can be found here: bit.ly/3BpXWZY. If this doesn't quite address your question, then can you please let us know what you need help with? ^FF
Are you using WiFi? Switching to a hardwire connection may help, and reinstalling in case there's been an issue with the program not downloading properly. If you reinstall, please be sure to back up your worlds first! More info on this here: bit.ly/3CWHxhF. ^FF
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