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Redmond, WA
Joined January 2013
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Replying to @SidCimeon
Let's have our Accounts team take a look! Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
Replying to @cortexandy1
In that case, we'll need you to reach out to our technical specialists for further support with this issue. Please complete our request form at bit.ly/3uO21ER and one of our specialists can look further into this issue for you as soon as possible. ^BT
Replying to @A5rrrrrgh
You can check our bug report page for this here: bugs.mojang.com/browse/MCPE-… It'll receive updates from time to time whenever our Devs have some! ^BT
Replying to @hqw
You'd have to have done it before June 6, 2022 to be eligible, I'm sorry to say. Here's a link to our Vanilla Cape FAQ for more info: bit.ly/3TtwrH4 ^BT
Replying to @DareStream
Please reach out to our Realms Support team and they'll take a look for you! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
Replying to @Stef0248
I'm not seeing anything weird with the connection on our end. I'm glad you were able to get it working in any case! If you run into any other issues, let us know and we'd be happy to help. ^BT
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Replying to @MysticVNz
Need a bit more detail on this information! Mind giving me a bit more insight and what troubleshooting steps you have already tried? Are you both playing on the same version of the game? ^TK
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Replying to @cameron59252852
I would love to weigh in on this but I'm just the support :P Post it over here for devs to see: feedback.minecraft.net/hc/en… ^TK
Replying to @Esther643181521
Let's have our Technical team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Let's have our Technical team take a look. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question!
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Replying to @MylesOfGaming
Let's have our Realms team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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Replying to @elias_mcfc
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
Replying to @elias_mcfc
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
Replying to @Guibneto2
Sounds like corruption but a few questions first! Is this on a Realm, what platform are you on, and when did you notice the issues started happening? ^TK
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Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^TK
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^TK
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I imagine you're playing on Xbox, if so I'm going to send you up to our technical team to take a closer look.To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
Replying to @DuChik3nNggtLrd
No worries at all! I believe I have the FAQ that should walk you through that with no issues: bit.ly/3QhGwFd ^TK
Replying to @MCpomeroywv39
Have you tried signing out and signing back in to see if everything returns to normal? If that doesn't work I'll likely need to send you up to the Marketplace team to see what's going on. ^TK
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