Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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If you don't have the Minecraft Java Editon and Windows 10 Editon PC on the same account, then no, you are not eligible. You can read more here: bit.ly/3TtwrH4 ^TK
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No worries, our Accounts support should be able to help. Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
Glad to hear that it's working now! If you run into any other issues, you know where to find us. Happy Mining! ^BT
Let's have our Technical team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
I'd highly suggest reaching out to our Support so they can take a look. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Let's have our Technical team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
You'll need to reach out to our Accounts team! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
If the is failing continuously, I'm gonna have you reach out to for assistance: nitter.vloup.ch/xboxsupport or support.xbox.com ^BT
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^BT
We cannot access or respond to DMs at this time, but we'd be happy to help! What can we help you with? ^BT
Let's have our technical team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Great to keep in mind we're the support team, not the devs! We don't have updates on things like that for the game so best to keep your eyes here: bit.ly/3w2fNUL ^TK
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Are you making sure you're signing in with the account that you purchased the game on? I would double check there or sign out and sign back in. ^TK
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Gonna have you reach out to our tech team so that we can take a closer look into what's going on! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^TK
You'll need to continue working with the support team in that case if you're still not able to access your account. nitter.vloup.ch/xboxsupport or support.xbox.com ^TK
Not sure what could be happening here! Sounds like you may want to reach out to Xbox/Microsoft Support to take a closer look into the situation: nitter.vloup.ch/xboxsupport or support.xbox.com ^TK
You're going to need to reach out to our tech team for assistance!To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
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