Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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We appreciate your patience as we continue to deliver the Vanilla Cape this season! For ongoing updates on this distribution, please read our FAQ here: bit.ly/3TtwrH4. ^FF
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We appreciate your patience as we continue to deliver the Vanilla Cape this season! For ongoing updates on this distribution, please read our FAQ here: bit.ly/3TtwrH4. ^FF
We appreciate your patience as we continue to deliver the Vanilla Cape this season! For ongoing updates on this distribution, please read our FAQ here: bit.ly/3TtwrH4. ^FF
We're glad to hear this issue has been resolved! Let us know if you run into anything else and we'll be happy to assist :) ^FF
Are you encountering any error messages when you try to play Bedrock on your PC? Any additional details you can provide will help us to narrow down the issue and get you to the right team! ^FF
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If you're not receiving our emails, try requesting them from a different browser and check your junk/spam folder. Please also verify your email filter/forwarding settings are not set up in a way that would prevent you from receiving any e-mails from noreply@mojang.com. ^FF
Can you let us know what exactly happens when you go to launch the game, and what troubleshooting steps you've tried so far to address this issue? ^FF
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You'll need to reach out to the platform in which you initially purchased your realm for a refund. However, if you purchased through Google Play or if you purchased a realm on Java Edition, then you'll need to submit a request to our Support: bit.ly/3uO21ER. ^FF
We're unable to comment on any future updates or features that are not publicly known at this time. All available info on game updates can be found in this FAQ: bit.ly/3w2fNUL. ^FF
We'll need one of our account specialists to look further into this for you. To keep your information secure, please complete our request form at bit.ly/3uO21ER so we can safely assist with your question! ^FF
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Make sure you have the latest version installed on your device. If you're not seeing the option to vote after updating the game, then you can still vote by opening the launcher or online by visiting Minecraft.net/live. ^FF
Please visit our bug report site to see if the problem has already been reported: bit.ly/3AOzbYS. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! bit.ly/3o1d4GN ^FF
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Try reinstalling the launcher to see if that helps. If you're still not seeing the Minecraft Live tab, please let us know. ^FF
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Unfortunately, it looks like you've ran into a known issue: bit.ly/3IHZq4T. The team is currently working on a fix that should mitigate this, but until then, we suggest upvoting the bug and adding a comment if you have any new info to provide. ^FF
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What platform are you playing Bedrock on (Windows, PlayStation, Xbox, etc.) and what happens when you try to play the game? Please provide us with some details about what's happening so we can try to assist you! ^FF
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Unfortunately, it doesn't look like I'm able to see this ticket in our system. Please resubmit your request to us at bit.ly/3uO21ER. ^FF
Make sure to share your suggestion for adding capybaras to Minecraft here: bit.ly/3uQyA4R! ^FF
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Are you using any Marketplace packs on your world? If so, you might try removing some to see if this helps with the issue that you're seeing. For more options, we suggest checking our FAQs to see if it can be resolved by following one of our articles: bit.ly/3CxjKDg. ^FF
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Make sure you have the latest version installed on your device. If you're not seeing the option to vote after updating the game, then you can still vote by opening the launcher or online by visiting Minecraft.net/live. ^FF