Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
- Tweets 241,574
- Following 100
- Followers 478,605
- Likes 43
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^AM
Sounds like some very frustrating connection issues are happening. What, if any, connection troubleshooting have you tried? ^AM
1
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^AM
We suggest saving backups frequently to prevent a loss of data, for more information and some steps on doing that, check out our FAQ here for an explainer on backing up and loading your data: bit.ly/3ITFRH3 ^AM
2
Have you tried restarting your console to see if that pushes the update along? For a more reliable connection, we highly suggest switching to hardwire if you're on WiFi. ^AM
1
Have you migrated to a Microsoft account, or do you have a Mojang account? Once we know that we can get you pointed in the right direction! ^AM
1
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^AM
Did you receive a ticket number? If you can provide that for us, we can take a look and see what's going on. ^AM
1
It appears that page has been decommissioned, but you can find info about Minecraft Earth here: bit.ly/3ypcjx4. If you're running into issues loading a different page on our site, try clearing cache/cookies or loading into the page from a different device or browser. ^AM
1
1
Our accounts team is ready to assist with legacy accounts! Go ahead and send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^AM
1
You'll want to reach out to our Tech Support team to have a look at that. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^AM
1
Thanks for the update. You would need to submit a bug for this. bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^AM
Unfortunately, we don't have a way to repair corrupted world saves. You may find some additional info and steps on uploading an older save by visiting our FAQ bit.ly/3Vowi91 ^AM
2
1
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^AM
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^TK
Thank you for your patience with us in the meantime! Not to worry: if you're eligible, you should receive the Vanilla cape in due time. They'll be going out throughout the whole season. Check out our FAQ for more details: bit.ly/3TtwrH4 ^AM
2
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^AM
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^AM
1
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^AM
1