Problems with Minecraft ? Visit us at help.minecraft.net

Redmond, WA
Joined January 2013
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To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
2
Replying to @Robbell69
What's the issues that you're facing and what troubleshooting have you tried? ^TK
Let's have you reach out to Xbox Support for assistance! They Should be able to help you resolve it. nitter.vloup.ch/xboxsupport or support.xbox.com ^TK
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Replying to @ricxies
We don't know how long it'll exactly take, but I assure you that they'll reach out to you as soon as possible! ^BT
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Replying to @logan_vlr
If you need help with recovering your Microsoft account, you may need to reach out to Xbox Support: nitter.vloup.ch/xboxsupport or support.xbox.com ^BT
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Replying to @PC33312017
We appreciate your patience as we continue to deliver the Vanilla Cape this season! For ongoing updates on this distribution, please read our FAQ here: help.minecraft.net/hc/en-us/… ^BT
Replying to @HuntervexRogue
Let's have our Support team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
1
Replying to @SlovakSlavo
Please complete our request form at bit.ly/3uO21ER so that one of our account specialists can look further into this issue for you. Remember to attach your Transaction ID and your account name/Gamertag. ^BT
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Replying to @GrimVikingGamin
We're unable to comment on any future updates or features that are not publicly known at this time. All available info on game updates can be found in this FAQ: help.minecraft.net/hc/en-us/… ^BT
1
Replying to @WingsBreath
We're unable to comment on any future updates or features that are not publicly known at this time. All available info on game updates can be found in this FAQ: help.minecraft.net/hc/en-us/… ^TK
If they are private servers you will need to reach out to the owners of the Realm to see if they can help you troubleshoot or get into the Realm. ^TK
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1
Replying to @ricxies
Let's have our Realms team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
1
Replying to @FelixDrisll
Love how much you thought that out! If you post the feedback here other players can see your thoughts: feedback.minecraft.net/hc/en… ^TK
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Replying to @A5rrrrrgh
We apologize for the inconvenience, this is currently a known issue and the team is working on a fix. We have no ETA at this time and appreciate your patience. ^BT
1
Replying to @Millertyme27081
Minecraft Support can't comment on any cases regarding account suspensions or bans. If you've been suspended from your account, please submit a ticket via the "Case Review" form at the bottom of our help site: help.minecraft.net/hc/en-us. ^TK
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Glad to hear that it's working now! If you have any other concerns, you know where to reach us! ^BT
As of October 5, 2022, a new update to Minecraft for Xbox has been released, focusing on performance and graphical improvements. For more information about the update, please visit our Xbox Minecraft Performance Update support article: help.minecraft.net/hc/en-us/… ^BT
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Replying to @Gustav62326598
No worries, capes are still being given out and will throughout the whole season. Thanks for being patient in the meantime! All information regarding the cape can be found in this faq: help.minecraft.net/hc/en-us/… ^BT
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If you submit a ticket to our support team we'd be more than happy to help you out and see what's going on. Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
Replying to @Wolfboy3601
Let's have our Technical team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT