Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Thanks for making that ticket for us! Now you'll just need to wait for an Agent to get to your ticket and they'll be able to help you. ^BT
Let's have our Technical team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
It should've been sent to your e-mail, so make sure you check your junk mail! Mojang Support would be unable to provide a transaction ID for any reason due to security and privacy concerns, I'm sorry to say. ^BT
Let's have our Technical team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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Have you tried clearing your cache and cookies and trying the website again to see if that helps? Also, try another browser if you haven't done so already! ^BT
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We'd be happy to help! Did you create a ticket with our support team? If so, do you have the ticket number? ^BT
Let's have our Technical team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
We may be able to help you out but you're going to need to reach out to our Accounts team. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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Please complete our request form at bit.ly/3uO21ER so that one of our account specialists can look further into this issue for you. Remember to attach your Transaction ID and your account name/Gamertag. ^BT
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Let's have our Technical team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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Please have your friend create a ticket with our Technical Support so they look into this for you! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
As of October 5, 2022, a new update to Minecraft for Xbox has been released, focusing on performance and graphical improvements. For more information about the update, please visit our Xbox Minecraft Performance Update support article: help.minecraft.net/hc/en-us/… ^BT
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Thanks for providing that for me! Please create a ticket with our Technical team so they can have a look. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
No worries, our Accounts team can help with that! Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
Let's have our Technical team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Can you send us a screenshot of that error message that you're seeing? From there we can try to narrow down the source of this issue you're facing. ^BT
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This probably means you're logging in with the incorrect account, if you have any other emails/Microsoft account credentials, try logging in with those. For more info check out our FAQ bit.ly/3cluzz3 ^BT
Let's have our Technical team take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^BT
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