Problems with Minecraft ? Visit us at help.minecraft.net

Redmond, WA
Joined January 2013
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Replying to @PAITWITE
Currently, it doesn't look like Romanian is a supported language in Bedrock, but that would make a great suggestion! Please submit your feedback/suggestions here feedback.minecraft.net/hc/en… ^AM
Replying to @save_me69
It is likely that the incorrect account is being logged into. Do you have a Mojang account still or is it a Microsoft account? ^AM
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Go ahead and submit a ticket to our Realms team who are ready to assist. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^AM
Replying to @milbecolt224829
It may take two weeks for the capes to get to you if you're eligible! Our capes are coming out in stages. Thank you for your patience in the meantime! Check out our FAQ for more info on eligibility: bit.ly/3TtwrH4 ^AM
Replying to @Camel2022
To recover a Microsoft account, you'll want to reach out to Microsoft support directly who may be able to help! nitter.vloup.ch/xboxsupport or support.xbox.com ^AM
Replying to @Ali51868456
Start with a hard restart to see if that helps, you may also want to try loading a previous backup and see if you are able to open any of those. Ensure you have enough space to write save files! ^AM
Replying to @NycC38042239
Let's get you escalated up to our Tech Support team who will be happy to help. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^AM
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Let's send a message over to our Tech Team to have a look and provide some further troubleshooting. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^AM
If you're having some trouble, let us know what's going on and we'll be happy to help! ^AM
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Replying to @brefatox
Let's try a hard restart of your console to see if that helps. Let us know if there's anything you've already tried, and we can narrow down the issue. ^AM
Replying to @Chrisbones17
If your game is crashing, we recommend restarting the game first, make sure you check for updates for the game and any drivers that may need updated. Let us know what you've tried so far and if you're still running into some trouble! ^AM
Replying to @XDepoes
What issues are you having? If you could explain just a bit more about what's going on we'll be happy to help. ^AM
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Replying to @hetzel_josh
You may want to check for manual updates and install manually. You'll want to avoid uninstalling Minecraft but you may have some luck with restarting your console and attempting to download again, making sure you have enough storage. ^AM
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Replying to @joao_anderline
For assistance with recovering a Microsoft account, you'll need to reach out to Microsoft support who may be able to assist: nitter.vloup.ch/xboxsupport or support.xbox.com ^AM
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Replying to @GerritJkleinB
For assistance with locating a Microsoft account, you'll want to reach out to Microsoft support: nitter.vloup.ch/xboxsupport or support.xbox.com ^AM
Replying to @ZoeWrapsFun
Still running into issues? If you haven't already, please check for updates and manually update that way, and some users have reported restarting their Xbox a couple of times has resolved this issue. Let us know if that helps or if you're still running into trouble! ^AM
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Replying to @wazorex
Sounds like it could just be a connection issue on your end. Try making sure you have your firewall/antivirus settings set to allow Minecraft to write files, and we recommend playing on a hardwire connection if you're on WiFi. ^AM
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Replying to @LadyBellatrixe
Are you still having some trouble with that install? Let us know if you've restarted or any other troubleshooting you've tried, and we'll be happy to take a look! ^AM
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Replying to @juanesp2525
If you can tell us a bit more about what's going on with your Xbox, please elaborate a bit and we'll be happy to help. ^AM
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Replying to @aplesiespi
For issues with Microsoft accounts or the Microsoft site, you can receive assistance by contacting Microsoft at nitter.vloup.ch/xboxsupport or support.xbox.com ^AM
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