Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
- Tweets 241,574
- Following 100
- Followers 478,605
- Likes 43
The issue was been investigated by our team and it should now be resolved! If you're still experiencing issues please let us know and we'll do our best to assist you. ^BT
1
This issue should be resolved at this time! If you're still experiencing issues please let us know and we'll do our best to assist you. ^BT
1
1
1
Thanks for reaching back out to us. We've looked into this and the issue should be resolved at this time! If you're still experiencing issues please let us know and we'll do our best to assist you. ^BT
2
No worries, we have an account team in place to assist! Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
Thanks for giving that troubleshooting a try! This issue should be resolved at this time! If you're still having issues, however, please reach back out to us and we'd be happy to help you further! ^BT
This is usually a sign that you're logging in with the wrong credentials! Go ahead and try any other emails or usernames that you may want to try singing in with those. ^TK
2
This should be resolved at this time! If you're still having issues, however, please reach out to me so that I can try to assist you with some basic troubleshooting steps. ^BT
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^TK
No worries, we have a team in place that can assist! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
1
There was an outage yesterday that's been resolved. Since the issue you have been having has been going on for a couple weeks that means there is something interfering to the connection to the Realm. Did you switch to hardwire? ^TK
That would be a great idea to drop over to the dev team! You can drop it off here: feedback.minecraft.net/hc/en… ^TK
1
2
We caught word of a Realms outage that should be resolved at this time! If you're still having issues please let me know and I'll continue to work with you. ^TK
This should be resolved at this time! If you're still having issues, however, please reach out to me so that I can try to assist you with some basic troubleshooting steps. ^TK
1
1
This issue should be resolved at this time! If you're still experiencing issues please let us know and we'll do our best to assist you. ^BT
1
1
This issue should be resolved at this time! If you're still experiencing issues please let us know and we'll do our best to assist you. ^BT
This issue should be resolved at this time! If you're still experiencing issues please let us know and we'll do our best to assist you. ^BT
This issue should be resolved at this time! If you're still experiencing issues please let us know and we'll do our best to assist you. ^BT
2
If you're running into Demo Mode, please check out: bit.ly/3cluzz3 as a first step. Make sure you're using the option instead of the option! ^BT
1
This issue should be resolved at this time! If you're still experiencing issues please let us know and we'll do our best to assist you. ^BT
Our Accounts team can take a look if you create a ticket with them! Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT