Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Feel free to share your feedback for adding a hardcore mode to console versions of Minecraft here: bit.ly/3uQyA4R. This way, our dev team can take a look at your idea! ^FF
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Sorry about that! It seems like the Bedrock capes are reportedly taking a little bit longer to roll out, but thanks so much for being patient! You can check our updated FAQ here for details bit.ly/3TtwrH4 and keep an eye out because you should see it soon! ^AM
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Thanks for being patient and bearing with us, we're super stoked about the capes too! The Bedrock one may just be taking a bit longer to get rolled out but if you are indeed eligible keep an eye out for our updated FAQ here for more deets: bit.ly/3TtwrH4 ! ^AM
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Once a Microsoft account has been linked to a PSN, neither account can be associated with another. Make sure you're using the right Microsoft account! If you need some account assistance please contact Microsoft Support at nitter.vloup.ch/xboxsupport or support.xbox.com ^AM
Hmmm, have you repaired or uninstalled/reinstalled it recently? Let's give that a try, and you also may want to try running it as admin, let us know if that helps! ^AM
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Are you also playing Bedrock? Are you on console? PC? Let us know and if there are any troubleshooting steps you've already tried! ^AM
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We're gonna have you go ahead and reach out to our Technical team to look at this if that's okay! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^AM
Please reach out to our Technical Support team to have a look at this! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^AM
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Let's have you send that over to our Tech team to take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^AM
Hmm, that sounds like something strange is going on! Let's have our Realms team take a look. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^AM
We should have our team take a look into what's going on! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^AM
That sounds like an issue that should be resolved at this time! If you're still experiencing issues though please let us know and we'll do our best to assist you. ^AM
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That problem should be resolved at this time! If you're still experiencing issues please let us know and we'll do our best to assist! ^AM
This issue should be resolved now! If you're still experiencing issues please let us know and we'll be happy to see what we can do. ^AM
This issue should be resolved at this time! If you're still experiencing issues please let us know and we'll do our best to assist you. ^AM
Players can change their usernames every 30 days and you do that through your profile settings on the Minecraft site if you're using the correct account! It sounds like you may be using the wrong one though, check out this FAQ for some more tips! bit.ly/3cluzz3 ^AM
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If you owned both of them on the same Microsoft account before the cutoff, you shouldn't be missing out but there was a slight delay, keep an eye on our FAQ page for where to look and eligibility requirements: bit.ly/3TtwrH4 We appreciate you being patient! ^AM
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That sounds like it could be a connection issue causing lag. Are you playing on PC? Console? Let us know and what troubleshooting you've tried so we can narrow it down! ^AM
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It sounds like you've gone through all the troubleshooting we can offer here, so please complete our request form at bit.ly/3uO21ER so that one of our technical specialists can look further into this issue for you. ^FF