Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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This is a great idea! I'd like to be able to do the same with my boats in the game. Please be sure to share your feedback at bit.ly/3uQyA4R so that our game devs can take a look at your suggestion. ^FF
If you're seeing Demo Mode in the launcher, this usually means that the wrong account is being signed in with. As a first step, please check out our FAQ: bit.ly/3R3oNkw. Let us know if you're still running into any issues with accessing your account! ^FF
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Sadly, Mojang doesn't store any info on individual worlds; those files only exist locally on your device. If you think you've ran into a bug, please visit bit.ly/3AOzbYS to see if the problem has been reported, or you can report a new bug: bit.ly/3o1d4GN. ^FF
I'm not sure I understand this screenshot. Can you explain in detail what the issue is that you're seeing? ^FF
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To keep your information secure, please complete our request form at bit.ly/3uO21ER so we can safely assist with your question. ^FF
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Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^AM
If it's just that world specifically, sadly, it sounds like it's probably corrupted. If you have a backup of the world, we recommend loading from there. For tips on backing up your worlds please check out this page for some helpful instructions: bit.ly/3ceMvvc ^AM
Negative, unfortunately. You won't be able to transfer games from one account to another. For a more detailed explainer on cape eligibility check out bit.ly/3TtwrH4 ^AM
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This sounds like maybe an account issue rather than a purchase/billing issue, but our Accounts Team will be able to help with either. Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^AM
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This may be just a connection issue, you may want to switch to hardwire rather than WiFi if you haven't already, and have you tried loading any backups from before the update to rule out potential corruption? ^AM
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Unfortunately, there's no way for you, or us, to tell. :( That would be a cool feature though if you wanna suggest that here: feedback.minecraft.net/hc/en… ^AM
This sounds like something our Technical helpers can assist you with. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^AM
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The biggest thing is making sure you have enough space available on your console, and you may also want to start fresh with an uninstall/reinstall. Let us know if there's anything else you tried or you're still having issues and we can get you pointed in the right direction. ^AM
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We can't comment on any future updates, but in the meantime, if you have a cool idea like that or a feature that you want to submit, you can totally submit that as a suggestion here: feedback.minecraft.net/hc/en… ^AM
If you could, can you try to reduce your save data to see if that helps? To do this, navigate to "Settings" on the main menu, then select "Storage". Any content from there that you wish to remove can be deleted from this menu. ^BT
You'll want to reach out to our Tech team, who will be able to give you some insights and assistance. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^AM
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Demo issues can be tricky! This tends to happen when you're logging into an account that doesn't have a game license attached. Please make sure you're logging into the right account and using the log-in screen and you should be able to access your game! ^BT
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You may need to go over to Microsoft Support to see if they can take a look! You can do so by going to nitter.vloup.ch/xboxsupport or support.xbox.com ^BT