Problems with Minecraft ? Visit us at help.minecraft.net

Redmond, WA
Joined January 2013
Filter
Exclude
Time range
-
Near
Replying to @cursedvile
No worries, you should be able to play it if you log into an account that doesn't own the game. Just please know that the demo mode only lasts for 100 minutes in real time! Here's more information about Demo mode in this FAQ: bit.ly/3cluzz3 ^BT
1
Replying to @ImpzuYT
No worries! The capes are coming out in waves for the whole month of September, and I assure you that you'll get yours if you're eligible! Thank you for your patience in the meantime. ^BT
1
Replying to @LiaMyth12
No worries! The capes are coming out in waves for the whole month of September, and I assure you that you'll get yours if you're eligible! Thank you for your patience in the meantime. ^BT
1
More than happy to help you out here if you provided a bit more information! What kind of errors are you seeing and what troubleshooting steps have you tried? ^BT
Sorry to hear about this! Are you playing on Bedrock when you get this issue? If so, what platform? ^BT
1
1
Replying to @timbrown
Glad to hear that it's working now! Let us know if you run into any other issues and we'd be happy to help! ^BT
Replying to @cursedvile
We'd be happy to to take a look! What issue are you having with the launcher? ^BT
2
3
It's no problem at all! Is it working now for you? Please let us know! ^BT
1
Replying to @KylerBro12 @Bors_yt
No worries, they're still being given out! We ask that you be patient and let us know if you don't receive it come October. ^BT
1
1
Nope! Not to worry, it'll be going out throughout the whole month of September. If you don't receive it come October, let us know. ^BT
2
Glad to hear that it's been solved! Let us know if you run into any other issues and we'd be happy to help! ^BT
Replying to @timbrown
Updates can take 24/48 hours to push through! If you're still not able to access the Realm after that period of time reach back out to us and we'll work to assist you. ^BT
1
Replying to @TrollingOvrlord
You can reach out to our Realms team and from there they can assist you with some troubleshooting! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
Can you try another computer to see if the same issues occur? Unfortunately, our troubleshooting for this is very limited. ^TK
Replying to @games_vill
We're unable to comment on any future updates or features that are not publicly known at this time. All available info on game updates can be found in this FAQ: help.minecraft.net/hc/en-us/… ^TK
1
We're not able to revert it for you. You will have to go to your settings and change it back to survival but you will have to work to get the achievments again. ^TK
Replying to @NewJustEvil
Thank you for your patience! We know the cape is super exciting but we've updated our FAQ and there might be a slight delay for some users. Keep an eye out and be sure to check out this page: bit.ly/3TtwrH4 ^BT
1
Replying to @zezdica
Are you making sure that you're inputting the correct name or playing on the same platform? Remember that Java players can not play with the Bedrock edition of the game. ^TK
4
Replying to @CoinOfMilan
My Realms team stated you must have explored a lot especially since you play with others, since every chunk that is explored by any player is stored in the world data. ^.^ ~ TK
1
1
Replying to @yankeethomas13
Looks like you found a bug! Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, please report it here aka.ms/MCBugTrackerHelp ^BT