Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Sorry about this! I do apologize, but you will need to work with Microsoft so they can assist you with recovering your account. nitter.vloup.ch/xboxsupport or support.xbox.com ^BT
Our Accounts team can help you if you make a ticket with them! Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^BT
Let's take a crack at it! If you could, can you try clearing your browser cache and cookies or trying another web browser and/or device to see if that helps? ^BT
Our Accounts team can take a look! Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
No worries, we'd be happy to help! I see that you're playing on PC. Can you check your Firewall/Antivirus to see if the permissions were given properly to Minecraft? Also, are you connected using Wi-Fi or Hardwire? ^BT
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Thanks for creating a ticket with us! We can't give an estimated time frame, but our Agents should reply to your ticket as soon as they reach it! ^BT
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Please create a ticket with our Technical team so they can have a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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Our Technical team can take a look if you can create a ticket with them! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Please create a ticket with our Accounts team so they can have a look! Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
We'd be happy to help! Could you let us know what issue you're running into? Once we have more information, we'd be able to proceed from there! ^BT
You'll need to reach out to our Account Support team! Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
That's no good! Please create a ticket with our Accounts team so they can have a look. Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
Please complete our request form at bit.ly/3uO21ER so that one of our Realms specialists can look further into this issue for you. Remember to attach your Transaction ID/receipt of purchase and your account name/Gamertag. ^BT
Our Marketplace Team can take a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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That seems to be the case! For more information about it, I'd check out this FAQ: minecraft.net/en-us/article/…
As for a cape, I'd definitely keep your eyes out for news since none has been announced yet! ^BT
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That's no good, but our Support team should be able to help with all of this! Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
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Our Realms team can take a look for you! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
Can you please let us know which platform you purchased your realm on? Once we have that we'd be happy to look into this further. ^BT
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You may need to reach out to Microsoft Support so they can help you with that! nitter.vloup.ch/xboxsupport or support.xbox.com ^BT
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