Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Realms, Featured Servers, and cross-platform multiplayer doesn't work for all platforms yet on the Minecraft Preview. For more info, check out our FAQ: bit.ly/3Sszf5t. ^FF
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Go ahead and reach out to our Realms team to have a look. To keep your information secure, please complete our request form at bit.ly/3uO21ER so we can quickly and safely assist with your question! ^FF
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Your feedback on this is appreciated. You can feel free to share your feedback for the Minecraft bug site here: bit.ly/3uQyA4R. ^FF
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If you're eligible for the Vanilla cape, please be patient as we are continuing to deliver the Vanilla Cape this season. Check out our Vanilla Cape FAQ which has further info on eligibility: bit.ly/3cyNyGL. ^FF
When one of our agents responds to you, you should see an email from us that will be sent to the email address you included in the request form you filled out. If you don't see a response from an agent after a few days or so, try checking your spam/junk folders in your inbox. ^FF
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For assistance with your Microsoft account, please reach out to Microsoft Support at nitter.vloup.ch/xboxsupport on Twitter, or through their help site directly: support.xbox.com. ^FF
We'll need you to reach out to our Support team in order to keep your information safe and secure: bit.ly/3uO21ER. ^FF
You might need to check your privacy settings on your Microsoft account in order to enable multiplayer access in Minecraft. Details on how to do this can be found here: bit.ly/3JMKLpx. ^FF
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If you're referring to a Support ticket that was previously submitted, then you'll need to re-send your request to us: bit.ly/3uO21ER. Please be sure to use an email address that you can currently access. Otherwise, our reply won't make it through to you! ^FF
Eggs are soo delicious! 😋🥚
Be sure to share your feedback about making eggs in Minecraft edible here: bit.ly/3uQyA4R so our game devs can see your idea! ^FF
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If you have any ideas or suggestions to add to Minecraft, feel free to share them at bit.ly/3uQyA4R! ^FF
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We're glad to hear that ended up working out for you! Let us know if you run into any other issues with Minecraft and we'll be happy to help. ^FF
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Please complete our request form at bit.ly/3uO21ER so that one of our Realms specialists can look further into this issue for you. Remember to attach a copy of your receipt of purchase and your account name/Gamertag! ^FF
Minecraft Preview is available on Xbox, Windows 10/11, and iOS devices; the beta is available on Android. More information on this can be found here: bit.ly/3SwZeZr. ^FF
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To install the snapshot, open up the Launcher and enable snapshots in the "Installations" tab. Snapshots can corrupt your worlds, so please backup and/or run them in a different folder from your main worlds. More info on this snapshot here: bit.ly/3z5m9EG. ^FF
You can find more info on Education Edition on their website: bit.ly/35McgvP. If you still need help, then please contact Education Edition Support: bit.ly/3pKbUk1. ^FF
We're here to lend a hand! But we will need a bit better description about what's happening with those skins so we can figure out what's going on. Can you clarify for me so I can help? ^AM
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It's difficult to diagnose but likely a connection problem. Our Tech team can provide some more assistance. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^AM
Unfortunately, we're unable to assist with 3rd party launchers. If you are having trouble logging in to the official Minecraft Launcher let us know! ^AM
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