Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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I understand these issues are incredibly frustrating. To avoid a loss of data, do not uninstall! Please reach out to our Tech team who are prepared to assist by completing our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^AM
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Unfortunately, this is as intended, and we are no longer offering support for legacy console editions. We suggest upgrading to their modern counterpart that runs on the Bedrock codebase and supports cross-platform play with each other. ^AM
We appreciate your patience as we continue to deliver the Vanilla Cape this season! For ongoing updates on this distribution, please read our FAQ here: help.minecraft.net/hc/en-us/… ^AM
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Payment issues can be caused by a ton of different things. If a different browser doesn't help, some prepaid debit cards can't be used due to US law. Also, ensure international purchases are permitted. I know waiting's no fun, but also try later and let us know how it goes! ^AM
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That is a question that our Accounts team will be more than happy to assist you with! Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^AM
Are you making sure that you're logging in with the correct credentials? If you are, then you will need to reach out to Microsoft for assistance with recovering your account. nitter.vloup.ch/xboxsupport or support.xbox.com ^AM
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Unfortunately, we're unable to assist with 3rd party software such as launchers. If you run into any trouble with the official Minecraft Launcher let us know! ^AM
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We strongly suggest you delete this tweet, as it contains personal information that can be used to potentially compromise your account. Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^AM
Is this happening with the Windows Launcher from the Microsoft Store or the older Unified launcher? Which operating system are you running? Let us know what troubleshooting you've tried already so we can narrow it down! ^AM
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Previously when logging out you would do so from the main menu, but you'll now need to do so from the console menu. Detailed Xbox-specific login instructions can be found in our help article here: bit.ly/3eYvmYr. Let us know if you're still running into trouble! ^AM
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To enable multiplayer, you will need to go into your Microsoft account privacy and safety settings. More info and detailed steps can be found here: bit.ly/3zjgZ6W ^AM
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We're unable to comment on any future updates or features that are not publicly known at this time. All available info on game updates can be found in this FAQ: help.minecraft.net/hc/en-us/… ^AM
I'm also going to have you reach out to the Tech team so an agent can further assist! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^AM
This looks potentially like a corrupted world. Do you have a backup of your Realm and can you try loading a backup to see if that resolves the issue? Do you have trouble loading chunks across all worlds? ^AM
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Even if you don't have your Transaction ID, feel free to submit as much information with your ticket as you can, and our agents may be able to verify you using alternative means. ^AM
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Oh no! To take a look at that error code, I'm gonna send you on over to our Tech team who are ready to assist you. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^AM
You had me at "food"! 🍎🍞🥩🤤 That sounds like a yummy idea! If you'd like to add your suggestion, you can do so here at our feedback site feedback.minecraft.net/hc/en… ^AM
You could do the solid on behalf of your fellow superflatters yourself if you'd like! If you'd like to add your suggestion to your feedback site, you can do so here feedback.minecraft.net/hc/en… so the devs can see your idea! ^AM
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If you tried browser troubleshooting already, you'll want to submit a ticket to check the account and ensure nothing on the backend is preventing migration. Please send us an email at aka.ms/Minecraft-Support. Remember to attach your Transaction ID and account name/Gamertag. ^AM
That sounds frustrating! Let's have you reach out to our Technical team for further support. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^AM