If you have security questions, you can change your email at msft.it/6014wRN1s. If you don't remember your security questions or don't have them, please send us an email at msft.it/6015wRN1t so we can assist! ^NS
Please check out this article for steps on doing this: msft.it/6018wR27k if you're still having trouble, contact us at msft.it/6019wR27Z so our Realms team can help out. ^NS
New accounts (created after Dec 1, 2020) don't need a Mojang account! You'll just log in with a Microsoft account. As for the error you're seeing, are there any specific codes you see? When exactly does the error occur? ^NS
If he has security questions, he can change the email at msft.it/6018wR2OO. If he doesn't remember the security questions or doesn't have them, ask him to send us an email at msft.it/6019wR2OP so we can assist! ^NS
Please feel free to submit any suggestions at msft.it/6017wR2Hb! Check out this article if you have questions about submitting or searching for suggestions: msft.it/6018wR2Hj ^NS
We try to respond to tickets as quickly as possible in the order they were received. However, we are currently experiencing higher than normal volume resulting in slightly longer wait times. We appreciate your patience! ^NS
Can you explain your issue a bit further? For example, are you seeing a bug with any particular Marketplace packs, or seeing a specific visual glitch? ^NS
Please make sure the friend you're joining is still online and playing in this world. Once you've confirmed that, check out this article for further troubleshooting steps: msft.it/6017wRFXx ^NS
We strongly suggest you delete this tweet, as it contains personal information that can be used to potentially compromise your account.
For further assistance, please send us an email at msft.it/6016wuFpn and we will assist. ^NQ
We may be able to help you reset your security questions if you reach us over at msft.it/6012wuF1j so we can quickly and safely assist with your question! ^NQ
Please visit our bug report site to see if the problem has already been reported: msft.it/6018wuF8I. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6010wuF80 ^NQ
Sorry to hear about your difficulty resetting your password. Please reach us over at msft.it/6016wu042 so we can quickly and safely assist with your question! ^NQ
We apologize for the inconvenience, but this is currently a known issue. I suggest to keep trying and if you are unable to get help I suggest reaching out to Microsoft. msft.it/6012wu0tq ^NQ