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Redmond, WA
Joined January 2013
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Sorry to hear that! Could you please provide me with the ticket number so that I can make sure that it ended up in the correct queue? I'll work to assist you from there. ^TK
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To keep your information secure, please complete our request form at msft.it/6014wPmty so we can quickly and safely assist with your question! ^TK
That sucks! Can you provide me with a screenshot of the error that you're getting? I can take a closer look from there. ^TK
Please send us an email at msft.it/6019wPlsd and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
Please visit our bug report site to see if the problem has already been reported: msft.it/6016wPlc2. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6017wPlcN ^Tk
Please visit our bug report site to see if the problem has already been reported: msft.it/6015wPleX. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6017wPleZ ^TK
In this case, you're going to need to reach out to Microsoft Support for assistance in recovering your account. msft.it/6018wPlTa or msft.it/6019wPlTx. ^TK
Please send us an email at msft.it/6018wPYfw and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
If you want to provide a suggestion you can post here for devs and other players to see!: msft.it/6011wPYQ5 ^TK
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Sorry about the wait! In this case, there is nothing that we're able to do to assist with your corrupted World! As these Worlds are locally stored when they get corrupted we can't assist in recovering them. ^TK
If you're not receiving the mail for a password reset you can submit a ticket into us for assistance. Please send us an email at msft.it/6012wPYOw and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
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I'm sorry to hear you're running into issues with your account. Can you tell me if it's still currently happening at this time? ^TK
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Thanks for sending that over! I can confirm your ticket arrived in our queue, so you're all set for now. Just hold tight, and an agent will get back to you just as soon as possible. ^NS
Go ahead and contact us at msft.it/6013w3Ijx so we can take a closer look at your account. ^NS
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If you didn't receive a confirmation email from Mojang with a transaction ID, then the payment likely failed somewhere on our end and the charges are temporary. Please see this article for more information and troubleshooting: msft.it/6010w3IVC ^NS
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Go ahead and contact us at msft.it/6013w3xiV with as much info as you remember. We'll see if we can help locate your account! ^NS
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Sorry to hear you seem to be having trouble migrating. Can you describe the issue you're running into? If you're seeing any specific errors, that would be helpful too. ^NS
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Go ahead and contact us at msft.it/6012w3xZj! We'll let you know what other info we might need and see if we can help out. ^NS
Go ahead and contact us at msft.it/6019w3xVS, and our Marketplace team can look into that for you. ^NS