Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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If it was a singleplayer world, unfortunately that would likely just be saved to your computer. If it was an online server hosted by someone else, or if it was a Realm, then there may be some backups! Check this article for more information: msft.it/6018wMc0E ^NS
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Please feel free to submit any suggestions at msft.it/6019wMiID! Check out this article if you have questions about submitting or searching for suggestions: msft.it/6010wMiIE ^NS
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You may have Dungeons on one Microsoft account, but migrated your Java Edition profile to another account. Please try logging in with any other Microsoft accounts to access Dungeons again! ^NS
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Go ahead and check out our Help site in case you can find your solution there: msft.it/6019kWd4v If not though, please reach out to us at msft.it/6010kWd4a so our Tech team can help out. ^NS
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Go ahead and contact us at msft.it/6010wMigC for assistance! We can take a closer look at your account and see what's causing the issue. ^NS
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This is not our Support account. We're experiencing a high volume of requests right now, but we will reach back out to you through your ticket request as soon as we possibly can! ^FF
Also, connection issues should be resolved - please let us know if you're still having trouble! - JHP
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If you're still feeling lost after checking some of our articles and FAQ, contact us here: help.minecraft.net/hc/en-us/…
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Here’s why you might only see Demo Mode in the launcher: help.minecraft.net/hc/en-us/…
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Triple-check the email address you’re migrating to, as it may not be possible to change once you have migrated! help.minecraft.net/hc/en-us/… 3/?
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Peruse our handy FAQs to find out which migration scenario best suits your situation: help.minecraft.net/hc/en-us/… 2/?
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Microsoft Account Migration – a Thread!
Feeling confused about migrating your Minecraft account to Microsoft?
Are you only able to play Demo Mode after migration?
You’ve come to the right place, let’s talk about it! 1/?
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We apologize for the inconvenience, but this is currently a known issue. The team is currently working on a fix that should fix the issue as soon as possible. Thank you for your patience while we work on the solution! ^FF
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We apologize for the inconvenience, but this is currently a known issue. The team is currently working on a fix that should fix the issue as soon as possible. Thank you for your patience while we work on the solution! ^FF
This error code may be caused by a temporary service outage or issues with your game or internet connection. Check out our troubleshooting guide as a first step: msft.it/6016wM8qs. ^FF
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^FF
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Starting March 10, 2022, you won't be able to play Minecraft: Java Edition unless you move to a Microsoft account: msft.it/6015wM8TW ^FF
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