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Redmond, WA
Joined January 2013
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It looks like a fix has gone out for this, so you should be able to play the game normally now. Please try again, and if you still can't play, definitely contact us at msft.it/6018wGptY so we can investigate further! ^NS
Migration is mandatory to continue playing Minecraft: Java Edition. If you have been notified that it's your turn to migrate your account and you choose not to, you will not be able to play Minecraft until you have migrated. We apologize for any inconvenience this may cause. ^NS
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Can you give us your ticket number? We can check on that and make sure the ticket made it into our system. ^NS
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If you have trouble launching the game post-migration, remember to use the Microsoft login option & check out this FAQ: msft.it/6019w1725! ^TK
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If you have trouble launching the game post-migration, remember to use the Microsoft login option & check out this FAQ: msft.it/6011w17qb! ^TK
Sorry to hear that! That's usually a sign that you're logging in with incorrect information or if you have migrated, you're not using the Microsoft login: msft.it/6015w17kl for help. ^TK
Please send us an email at msft.it/6012w17Bo and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
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Le'ts get you up to our tech team so that we can take a closer look into the situation. To keep your information secure, please complete our request form at msft.it/6010w1AAA so we can quickly and safely assist with your question! ^TK
Please send us an email at msft.it/6014w1ANa and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK
We apologize for the inconvenience, but this is currently a known issue.
The team is currently working on a fix that should fix the issue as soon as possible.
Thank you for your patience while we work on the solution! ^TK
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Please visit our bug report site to see if the problem has already been reported: msft.it/6016w1AYy. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6017w1AYJ ^TK
To keep your information secure, please complete our request form at msft.it/6016w1AgG so we can quickly and safely assist with your question! ^TK
That's a bit too much even for me! Let's get you up to the tech team so that we can take a look into what's going on: To keep your information secure, please complete our request form at msft.it/6015w1AbP so we can quickly and safely assist with your question! ^TK
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Since you are using a Microsoft account to login to your Microsoft: Java Edition you will need to change the settings on your account: ://help.minecraft.net/hc/en-us/articles/360055710592-Minecraft-Realms-and-Multiplayer-Troubleshooting ^TK
We apologize for the inconvenience, but this is currently a known issue.
The team is currently working on a fix that should fix the issue as soon as possible.
Thank you for your patience while we work on the solution! ^TK
To keep your information secure, please complete our request form at msft.it/6013w1fCB so we can quickly and safely assist with your question! ^TK
That means your ticket has made it into the queue! Please be patient as there are other players that we are assisting alongside you. ^TK
You can upvote this bug and add a comment if you have any new info to provide, and feel free to review that bug report to see if any new info becomes available. If you experience any issues with signing in/creating an account for the site, please try at a later date. ^FF
If you have trouble launching the game post-migration, remember to use the Microsoft login option & check out this FAQ: msft.it/6012w1fbw! ^TK